Key Accounts Manager in Manchester

Dahlia Recruitment - Life Sciences is collaborating with a dynamic Medical Device company to expand their existing Sales team in the UK. An experienced Key Account Manager is sought to drive and sustain sales in North West of UK.

Why This Role Stands Out: This position offers a unique blend of autonomy and collaboration, allowing you to work remotely while making a significant impact on the company's growth. Reporting to the General Manager UK, you will be at the forefront of sales and key account management, directly contributing to the commercial objectives and targets for the territory.

Key Responsibilities:

• Execute sales and support activities to enhance customer satisfaction, loyalty, and retention.
• Achieve annual sales targets and KPIs, supported by CRM tools.
• Develop and implement new sales and marketing initiatives.
• Identify and qualify key accounts in line with the company sales plan.
• Initiate and manage sales processes, from scheduling appointments to closing sales.
• Conduct Lunch and Learn activities to generate interest and new sales.
• Assist clients in proposal evaluations and manage territory issues.
• Identify and manage promotional opportunities, working closely with Marketing and Medical Affairs.
• Provide sales and clinical applications training to distribution partners and end-use customers.
• Participate in customer meetings and ensure optimum system performance and satisfaction.
• Perform on-site demonstrations and clinical training to stimulate demand.
• Provide pre and post-sale product education and technical support.
• Maintain customer databases and contribute to internal data management.

Skills, Knowledge, and Experience:

• Strong information processing, influencing, and persuasion skills.
• Previous sales experience in a similar commercial environment is essential.
• Experience in capital sales, NHS, private segments, and decontamination or Endoscopy areas.
• Strong organisational and project management skills.
• Experience in new business lead development and sales pipeline management.
• Direct knowledge of selling medical device capital equipment to large industry users.
• Proven history of meeting and exceeding sales targets.
• Experience with document management systems (e.g., D365) is highly desirable.
• High level of computer skills, particularly in Excel.

Personal Attributes:

• Ability to build rapport with a broad range of people.
• Excellent communication skills with a customer-centric focus.
• Collaborative and supportive approach with excellent interpersonal skills.
• Highly motivated and energetic problem-solver.
• Flexible, agile, and adaptable to change.
• Strong commitment to quality and attention to detail.
• Willingness to take ownership and drive positive outcomes.

Qualifications:

• Educated to degree-level standard with strong written and verbal skills.
• Highly competent user of MS Office packages.
• 5+ years’ work experience with a minimum of 3 years direct sales experience.

This role is an excellent fit for a driven individual looking to make a tangible impact in the medical device industry while enjoying the flexibility of a remote base.