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- Tasks: Lead a team of technicians, ensuring top-notch service and smooth workshop operations.
- Company: Join Motus Commercials, a friendly and inclusive workplace dedicated to exceptional customer service.
- Benefits: Enjoy 23 days holiday, BUPA medical insurance, life assurance, and employee discounts.
- Why this job: Be part of a passionate team that values your growth and well-being while making a real impact.
- Qualifications: Strong leadership and communication skills, with previous motor trade experience preferred.
- Other info: We celebrate diversity and encourage all applicants to apply, regardless of qualifications.
The predicted salary is between 30000 - 42000 £ per year.
Motus Commercials, located in Grimsby, is seeking a dedicated DAF Workshop Controller to join our friendly team, providing exceptional service to our customers. The position involves working:
5 days per week, Monday to Friday, 6:00 am – 4:00 pm
From day one, as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
- Holiday allowance of 23 days plus bank holidays, rising to 25 days
- A pension scheme via salary sacrifice
- BUPA medical insurance discounted scheme
- Life assurance of 2x salary
- Employee discounts through the Network Benefits
- Employee assistance programme
- Seminars on mental, physical, and financial wellbeing
- Engagement & charity events
At Motus Commercials, we’re proud to employ passionate colleagues who value their roles. We recognize everyone has different needs, considerations, and aspirations, and we aim to support your future, whatever that may be.
We encourage all applicants, especially those who may meet only some of the criteria, to apply. We are committed to a fully inclusive, diverse, and fair workplace, valuing our colleagues as our most important asset.
As a Workshop Controller in Grimsby, you will be expected to demonstrate:
- Excellent leadership skills
- Strong communication skills, both verbal and written
- The ability to motivate and inspire your team to exceed targets
- Capability to build and maintain strong relationships with colleagues and customers
- Previous motor trade experience
- A methodical work approach
- Ability to perform under pressure
It would be advantageous if you have:
- Knowledge of Kerridge systems
Main duties include:
- Managing a team of Commercial Vehicle Technicians, Workshop Supervisors, and Apprentices
- Collaborating with the Service Manager and administration support
- Leading by example and promoting company values
- Coordinating with Service Advisors to plan daily workshop activities
- Monitoring KPIs such as utilisation, productivity, and idle time
- Enhancing relationships between service reception, workshop supervisors, and controllers
- Developing long-term customer and franchise partner relationships
- Reviewing, coaching, and developing the service team, including training and appraisals
- Ensuring MOT pass rates meet or exceed benchmarks
- Staying updated with manufacturer bulletins and relaying information promptly
- Handling customer queries
We invite you to enjoy your time as a Brilliant Colleague at Motus Commercials. We are committed to promoting a diverse, inclusive environment that attracts all candidates and celebrates diversity.
If you wish to apply and join our Brilliant Team, you can text MOTUS GRI to 66777 or apply via our system. Your application will be acknowledged promptly.
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Workshop Controller 211/1526 employer: DAF Trucks UK
Contact Detail:
DAF Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller 211/1526
✨Tip Number 1
Familiarise yourself with the DAF brand and its vehicles. Understanding the specifics of DAF models and their service requirements can give you an edge in discussions during the interview process.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've motivated teams and exceeded targets, as this is a key aspect of the Workshop Controller position.
✨Tip Number 3
Network with current or former employees of Motus Commercials. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your experience with KPIs and performance metrics. Being able to demonstrate your understanding of how to monitor and improve these figures will show that you're ready to take on the responsibilities of the role.
We think you need these skills to ace Workshop Controller 211/1526
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Workshop Controller position. Understand the key responsibilities and required skills, such as leadership and communication abilities, to tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in the motor trade and any leadership roles you've held. Emphasise your ability to motivate teams and manage workshop activities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the company's values. Mention specific examples of how you have successfully led teams or improved workshop efficiency in previous roles.
Highlight Relevant Skills: In your application, be sure to mention any experience with Kerridge systems or similar software, as well as your ability to handle customer queries effectively. This will demonstrate your readiness for the challenges of the Workshop Controller position.
How to prepare for a job interview at DAF Trucks UK
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to demonstrate excellent leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and inspire others to exceed targets.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you’ve effectively communicated with colleagues and customers in previous positions.
✨Demonstrate Your Motor Trade Experience
Make sure to highlight your previous experience in the motor trade. Be prepared to discuss specific situations where your knowledge and skills made a positive impact on your team or customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of examples where you've had to handle customer queries or resolve conflicts within your team, and explain your approach and the outcomes.
