Credit Control Administrator - Willenhall in Wolverhampton
Credit Control Administrator - Willenhall

Credit Control Administrator - Willenhall in Wolverhampton

Wolverhampton Full-Time 25 - 30 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Handle customer queries and manage debt collection in a fast-paced finance team.
  • Company: Join Greenhous, a leading dealer group with over 100 years of experience.
  • Benefits: Enjoy 30 days holiday, employee discounts, and a supportive work environment.
  • Why this job: Make a real impact while developing your skills in a dynamic finance role.
  • Qualifications: Strong admin skills, communication abilities, and a knack for teamwork.
  • Other info: Opportunities for career growth and a positive workplace culture.

The predicted salary is between 25 - 30 £ per hour.

An excellent opportunity has arisen for a Credit Control Administrator to work within our busy Finance Department at Greenhous DAF Wolverhampton. You will strengthen the existing team and help us to provide excellent service to our five sites and support other areas of our DAF Dealers.

Working Hours: Monday to Friday 8.30 am to 5.00 pm, i.e. 40 hours per week. 30 minutes for lunch (unpaid).

Salary: £12.21 per hour

Key Responsibilities
  • To deal with customer queries in a timely manner via email and telephone.
  • To chase up debts via telephone to ensure we receive prompt payments.
  • To allocate cash/banking when required.
  • To allocate DAF payments we receive and reconcile them.
  • To monitor aged debtors’ analysis.
  • To control customer credit limits.
  • To monitor credit limits.
  • To provide reception cover when required.
  • Perform any ad hoc duties within the finance department.
Ideally, we are looking for:
  • Knowledge of the Keyloop system would be an advantage.
  • Able to work under own initiative.
  • Strong administration and organisational skills.
  • Excellent communication and customer service skills.
  • Computer literate, with a good working knowledge of Word, Excel and Outlook.
  • Ability to work in a team.
In return we’ll offer:
  • 30 Days Holiday Including 8 Bank Holidays
  • Company Sick Pay That Increases With Length Of Service
  • Pension With Greenhous Contribution
  • Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
  • Qualified Mental Health First Aiders
  • Free Will Writing Service
  • Free Mortgage Advice Service
  • Free Eye Tests For VDU Users
  • Free Flu jabs if you are ineligible through the NHS
  • On-Site Parking (Site Specific)
  • Cycle To Work Scheme
  • Period Positive Workplace
  • EAP – Employee Assistance Program

Who are we: Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

Credit Control Administrator - Willenhall in Wolverhampton employer: DAF Trucks UK

Greenhous DAF Wolverhampton is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive benefits such as 30 days of holiday, company sick pay, and various employee discounts, we foster a positive environment where team members can thrive. Located in the heart of Willenhall, our finance department provides a dynamic setting for career development within one of the UK's largest dealer groups, ensuring that every employee feels valued and empowered.
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Contact Detail:

DAF Trucks UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Administrator - Willenhall in Wolverhampton

✨Tip Number 1

Network like a pro! Reach out to people in the finance sector, especially those who work at Greenhous or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for the interview by practising common questions related to credit control and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Show off your skills! Bring examples of how you've handled customer queries or managed debts in the past. Real-life stories can make you stand out and show that you’re the right fit for the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Credit Control Administrator - Willenhall in Wolverhampton

Customer Service Skills
Communication Skills
Debt Collection
Cash Allocation
Reconciliation
Credit Control
Administration Skills
Organisational Skills
Knowledge of Keyloop System
Computer Literacy
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork
Initiative

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight your relevant experience, especially in finance and customer service, to show us you’re the perfect fit for our team.

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Greenhous and how your skills align with the responsibilities listed in the job description. Keep it friendly and professional!

Show Off Your Skills: Don’t forget to mention your computer skills, especially with Word, Excel, and Outlook. If you have experience with the Keyloop system, make sure to highlight that too – we love a candidate who can hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. We can’t wait to see your application!

How to prepare for a job interview at DAF Trucks UK

✨Know Your Numbers

As a Credit Control Administrator, you'll be dealing with financial data daily. Brush up on your knowledge of key financial terms and concepts related to credit control. Familiarise yourself with the Keyloop system if you can, as it could give you an edge in the interview.

✨Show Off Your Communication Skills

Since you'll be handling customer queries and chasing debts, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively resolved customer issues in the past, whether via email or phone.

✨Be Ready for Teamwork Questions

This role requires working within a team, so expect questions about your ability to collaborate. Think of specific instances where you've successfully worked with others to achieve a common goal, and be ready to share those stories.

✨Prepare for Ad Hoc Duties

The job description mentions performing ad hoc duties, so be prepared to discuss your flexibility and adaptability. Think of times when you've taken on unexpected tasks and how you managed them efficiently.

Credit Control Administrator - Willenhall in Wolverhampton
DAF Trucks UK
Location: Wolverhampton
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  • Credit Control Administrator - Willenhall in Wolverhampton

    Wolverhampton
    Full-Time
    25 - 30 £ / hour (est.)
  • D

    DAF Trucks UK

    1000-5000
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