At a Glance
- Tasks: Manage service bookings and keep customers updated on progress and costs.
- Company: Join Ford and Slater, one of the UK's largest DAF Truck dealers.
- Benefits: Earn up to £30,000, enjoy 22-25 days holiday, and access career progression.
- Other info: Dynamic work environment with opportunities for training and development.
- Why this job: Be part of a family-run business with a focus on teamwork and customer satisfaction.
- Qualifications: Experience in commercial vehicles or a passion for trucks; excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Ford and Slater are one the UK's largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business.
We currently have a vacancy for a Technical Service Advisor at our Birtley depot.
As a Technical Service Advisor, we can offer you
- A salary of up to £30,000 (depending on your Technical Service Advisor experience)
- DAF Academy Technical Service Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service
- Employee Of The Month Competition
- Career progression opportunities
- Employee Assistance Program
- Pension
- Cycle to work scheme
- Free Parking
Who are we looking for as a Technical Service Advisor
- You will have previous experience working within the commercial vehicle, motor trade or an associated sector as a Technical Service Advisor or in a similar role.
- Or have a passion for trucks and know your truck / trailer parts.
- Knowledge of vehicle repair scheduling preferred but not essential.
- A customer focused individual with excellent communication skills.
- The ability to multitask and work well under pressure.
- PC Literate (DMS system experience would be an advantage).
- Full UK driving licence.
- The Technical Service Advisor role / responsibilities include (but not limited to):
Managing service bookings on day-to-day basis, ensuring efficient workshop loading.
Complete service estimates accurately, clearly, and quickly.
Keep customers up to date with costs, progress and authorisations.
Prepare job cards & raise invoices.
Working
45 hours per week, Monday to Friday, 9am - 6:30pm.
Plus 1 in 3 Saturday mornings.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
- Address Birtley, Chester-le-Street, Tyne and Wear, DH3 2SP
- #J-18808-Ljbffr
Technical Service Advisor - Birtley employer: DAF Trucks UK
DAF Trucks UK is an excellent employer, offering a supportive work environment at their Redbridge dealership in Southampton. Employees benefit from a range of perks and opportunities for growth, all while being part of a team that values exceptional customer service and collaboration. Join us to make a meaningful impact in the automotive industry and develop your career in a dynamic setting.
