At a Glance
- Tasks: Support the service department by scheduling jobs and maintaining accurate records.
- Company: Join Adams Morey, a leading truck dealer with a strong reputation.
- Benefits: Enjoy 30 days holiday, employee discounts, and career development opportunities.
- Other info: Exciting move to a new site and excellent growth potential.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Previous admin experience and strong organisational skills are essential.
The predicted salary is between 25000 - 30000 € per year.
We are looking for an organised and proactive Service Administrator to join our team at Adams Morey Salisbury, with an exciting move to our new Andover site planned in the near future. This is a key role supporting the service department, ensuring jobs are scheduled efficiently, records are accurate, and customers receive a high level of service.
Salary: dependent on experience (will be discussed at interview stage).
Working Hours: Monday to Friday, 8:00 am to 5:00 pm, i.e. 42.5 hours per week, 30 minutes lunch break (unpaid).
Key Responsibilities:
- Scheduling service engineers and coordinating daily workloads.
- Handling incoming calls and emails from customers and suppliers.
- Preparing job cards, service reports, estimates, and related documentation.
- Maintaining accurate service records and databases.
- Raising purchase orders, preparing invoices, and processing invoicing activities.
- Liaising with engineers, customers, and internal departments.
- Supporting the Workshop Manager with general administration duties.
Ideal Candidate:
- Previous experience in an administrative or service support role.
- Strong organisational skills and attention to detail.
- Confident communicator, both written and verbal.
- Comfortable using Microsoft Office (Word, Excel, Outlook).
- Ability to prioritise tasks and work under pressure.
- Customer‑focused with a professional and friendly manner.
Benefits Offered:
- Employee Assistance Program
- Mental Health First Aiders within the business
- Free Flu jabs if you are ineligible through the NHS
- Free eye test plus £70 contribution towards glasses for display screen users
- Employee discounts on a range of products and services including holidays, days out and supermarket shops
- 30 days holiday including bank holidays, rising by 1 day every 5 years capped at 33
- Free independent mortgage advice service
- Pension scheme
- Salary sacrifice (if eligible)
- Staff events
- Free parking
- Cycle to work scheme
- Career development pathways and training
- Quarterly Star Awards
Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing. Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Rev up your career and apply today – your future with Adams Morey starts here!
Service Administrator - Salisbury employer: DAF Trucks UK
Adams Morey is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits including career development pathways, generous holiday allowances, and a focus on mental health support, employees can thrive in a dynamic environment while contributing to a leading name in the commercial vehicle industry. The upcoming move to the new Andover site promises exciting opportunities for innovation and collaboration within a well-established team.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - Salisbury
✨Tip Number 1
Get to know the company! Research Adams Morey and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Service Administrator, you'll be handling calls and emails, so make sure you can express yourself clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare for common interview questions related to organisation and customer service. Think of examples from your past experiences that highlight your skills and how you can contribute to the team at Adams Morey.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Service Administrator - Salisbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in administrative or service support roles. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. Be sure to mention your customer-focused approach and any relevant experience with scheduling or handling communications.
Show Off Your Tech Skills:Since we’re looking for someone comfortable with Microsoft Office, make sure to mention your proficiency in Word, Excel, and Outlook. If you have any experience with databases or invoicing software, definitely include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Adams Morey!
How to prepare for a job interview at DAF Trucks UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like scheduling service engineers and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experience where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to prioritise effectively.
✨Brush Up on Your Communication Skills
As a Service Administrator, you'll need to communicate clearly with customers and colleagues. Practice articulating your thoughts and responses to common interview questions. Consider doing a mock interview with a friend to build your confidence and ensure you come across as friendly and professional.
✨Familiarise Yourself with Microsoft Office
Since the job requires proficiency in Microsoft Office, especially Word, Excel, and Outlook, take some time to refresh your skills. Be ready to discuss how you've used these tools in previous roles, whether it's for preparing reports or managing schedules. Showing your comfort with these applications can set you apart from other candidates.
