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For Companies At a Glance
- Tasks: Handle customer calls and advise on parts to boost satisfaction.
- Company: Dynamic commercial vehicle service provider in Liverpool.
- Benefits: Competitive salary, bonuses, and employee perks.
- Why this job: Join a thriving team and grow your career in telesales.
- Qualifications: Telesales experience and a confident telephone manner.
- Other info: Proactive role with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
A commercial vehicle service provider in Liverpool seeks a proactive Parts Telesales Advisor. The role involves handling customer calls, advising on parts, and ensuring excellent service to enhance customer satisfaction.
Ideal candidates should have:
- telesales experience
- a confident telephone manner
- a strong customer-first attitude
The position offers a competitive salary of £13.40 per hour, with bonuses based on targets and various employee perks. Join our team and grow your career in a thriving environment!
Parts Telesales Advisor: Customer-Driven Parts Sales employer: DAF Trucks UK
Contact Detail:
DAF Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Telesales Advisor: Customer-Driven Parts Sales
✨Tip Number 1
Practice your phone skills! Since the role is all about handling customer calls, we recommend doing some mock calls with friends or family. This will help you sound confident and natural when you're speaking to potential employers.
✨Tip Number 2
Research the company! Knowing about the commercial vehicle service provider and their values can give you a leg up in conversations. We should be able to show how our skills align with their mission and customer-first attitude.
✨Tip Number 3
Prepare for common telesales scenarios! Think about how you'd handle objections or tricky questions from customers. We can even jot down some key phrases that highlight our customer service skills to use during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our approach based on what we learn about the company and the role, making us stand out from the crowd.
We think you need these skills to ace Parts Telesales Advisor: Customer-Driven Parts Sales
Some tips for your application 🫡
Show Off Your Telesales Skills: Make sure to highlight any previous telesales experience in your application. We want to see how you've successfully handled customer calls and provided excellent service in the past!
Be Confident and Personable: Your telephone manner is key! Use your application to convey your confident and friendly approach. We love candidates who can connect with customers and make them feel valued.
Emphasise Customer Satisfaction: Since this role is all about enhancing customer satisfaction, share examples of how you've gone above and beyond for customers in your previous roles. Show us that you have a strong customer-first attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DAF Trucks UK
✨Know Your Parts
Before the interview, brush up on your knowledge of commercial vehicle parts. Familiarise yourself with common parts and their functions, as well as any specific products the company offers. This will show your enthusiasm and readiness to advise customers effectively.
✨Practice Your Telephone Manner
Since this role heavily relies on a confident telephone manner, practice speaking clearly and professionally. You could even role-play with a friend or family member to simulate customer calls. This will help you feel more comfortable and sound more natural during the actual interview.
✨Highlight Customer Satisfaction
Prepare examples from your past experiences where you went above and beyond for a customer. Emphasising your customer-first attitude will resonate well with the interviewers, as they are looking for someone who prioritises customer satisfaction in every interaction.
✨Show Your Proactivity
Demonstrate your proactive nature by discussing how you've taken initiative in previous roles. Whether it was upselling products or resolving customer issues before they escalated, showcasing your ability to take charge will align perfectly with what they’re seeking in a Parts Telesales Advisor.
