Parts Advisor - Norwich

Parts Advisor - Norwich

Norwich Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
DAF Trucks UK

At a Glance

  • Tasks: Assist customers with parts sales and promote business growth.
  • Company: Join Ford & Slater, a leading name in the commercial vehicle sector.
  • Benefits: Enjoy 22-25 days holiday, free parking, and a cycle to work scheme.
  • Why this job: Gain valuable experience with career progression and training at DAF Academy.
  • Qualifications: Previous parts advisor experience or a passion for trucks is preferred.
  • Other info: Work Monday to Friday with occasional Saturday mornings for overtime.

The predicted salary is between 24000 - 36000 Β£ per year.

Excellent rate and earning potential (depending on your Parts Advisor experience).

DAF Academy Parts Advisor Training.

22 days paid holiday (plus statutory) rising to 25 days with service.

DAF Incentive Programme.

Employee Of The Month Competition.

Career progression opportunities.

Cycle to work scheme.

Pension.

Free Parking.

Who are we looking for as a Parts Advisor:

  • Ideally you will have previous experience working as a Parts Advisor or similar role within the commercial vehicle, motor trade or an associated sector.
  • Or be sales driven, have a passion for trucks and know your truck / car parts.
  • A customer focused individual with excellent communication skills.
  • PC Literate.
  • Full UK driving licence.

The Parts Advisor role / responsibilities include (but not limited to):

  • You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
  • Promote and encourage growth of the parts business.
  • Utilise all parts identification tools to ensure effective and efficient customer response.

Working: Monday to Friday 8:30am – 5pm. Occasional Saturday morning 8am – Midday paid as overtime.

Apply today to start your Parts Advisor journey with Ford & Slater.

Address: William Frost Way, New Costessey, Norwich, Norfolk, NR5 0JS.

Parts Advisor - Norwich employer: DAF Trucks UK

At Ford & Slater, we pride ourselves on being an exceptional employer, offering a supportive work culture that values employee growth and development. With competitive pay, comprehensive training through the DAF Academy, and a range of benefits including generous holiday entitlement and a cycle to work scheme, we ensure our Parts Advisors thrive in their roles while enjoying a fulfilling work-life balance in the vibrant city of Norwich.
DAF Trucks UK

Contact Detail:

DAF Trucks UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Parts Advisor - Norwich

✨Tip Number 1

Familiarise yourself with the specific parts and services offered by DAF and other commercial vehicle brands. This knowledge will not only help you in conversations but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former Parts Advisors in the industry. They can provide valuable insights into the role and may even refer you, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to showcase your customer service skills during the interview. Think of examples where you've successfully resolved customer issues or provided exceptional service, as this is crucial for a Parts Advisor.

✨Tip Number 4

Demonstrate your sales drive by discussing any relevant experience or achievements in sales roles. Highlighting your ability to promote products effectively will align well with the responsibilities of the Parts Advisor position.

We think you need these skills to ace Parts Advisor - Norwich

Customer Service Skills
Communication Skills
Sales Skills
Parts Identification Knowledge
PC Literacy
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Knowledge of Commercial Vehicles
Adaptability
Negotiation Skills
Organisational Skills
Driving Licence

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in a similar role. Emphasise any sales-driven achievements and your knowledge of truck and car parts.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service skills. Mention specific examples of how you've successfully assisted customers in the past.

Highlight Communication Skills: In your application, stress your excellent communication skills. Provide examples of how you've effectively communicated with customers, both face-to-face and over the phone.

Show Enthusiasm for the Role: Convey your enthusiasm for the Parts Advisor position and the company. Mention why you want to work for Ford & Slater and how you can contribute to their parts business growth.

How to prepare for a job interview at DAF Trucks UK

✨Show Your Passion for Parts

Make sure to express your enthusiasm for trucks and car parts during the interview. Share any relevant experiences or knowledge you have about parts, as this will demonstrate your genuine interest in the role.

✨Highlight Customer Service Skills

Since the role requires excellent communication skills, prepare examples of how you've successfully dealt with customers in the past. This could include resolving issues or providing exceptional service that led to customer satisfaction.

✨Familiarise Yourself with Parts Identification Tools

Research and understand the various parts identification tools used in the industry. Being able to discuss these tools confidently will show that you're proactive and ready to hit the ground running.

✨Prepare Questions About Career Progression

Demonstrate your long-term interest in the company by preparing thoughtful questions about career progression opportunities. This shows that you are not just looking for a job, but are interested in growing with the company.

Parts Advisor - Norwich
DAF Trucks UK
Location: Norwich

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>