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- Tasks: Join our team as a Parts Advisor, assisting customers and managing stock daily.
- Company: Be part of Adams Morey, a leading name in the UK automotive sector since 1973.
- Benefits: Enjoy 30 days holiday, company sick pay, employee discounts, and free eye tests.
- Why this job: This role offers a chance to grow in a supportive environment with a focus on customer service.
- Qualifications: We seek friendly individuals with strong admin skills and some automotive knowledge.
- Other info: Flexible shifts and on-site parking available at our Newton Abbot location.
We are excited to announce a new opportunity for a dedicated and customer-focused Parts Advisor to join our dynamic team at our Newton Abbot site.
This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Salary: £30,000 per annum
Hours: Monday to Friday 8:00 am to 5:00 pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 40 hours per week, 1 hour lunch (unpaid).
Key Responsibilities
- To provide excellent customer service, (must be customer focused).
- Identify parts for front counter sales via phone, emails, Webshop orders, and walk ins, and process orders.
- Purchase parts at best price.
- Receipting parts.
- Parts cross referencing.
- Processing credits.
- Checking off stock and accurately put away in correct bin locations when required.
- Pick orders when required.
Ideally, we are looking for
- Excellent customer service and strong administration skills.
- A friendly, can-do attitude, with the ability to work well under pressure.
- Some working knowledge of the motor vehicle sector or automotive trade.
- Experience working to performance targets.
- Previous experience in a similar role would be advantageous.
- Knowledge of Autoline, Kerridge or Keyloop would be an advantage.
In return we’ll offer
- 30 days holidays including 8 bank holidays
- Company sick pay, that increases with length of service up to 13 weeks
- Company pension with the option to salary sacrifice
- Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
- Genuine career development and pathways with DAF Academy
- Award winning apprenticeship program
- Employee Assistance program
- Cycle to work scheme
- My Staff shop – access to hundreds of discounts
- Quarterly More Awards recognition scheme
- Free eye test vouchers for DSE users
- Free mortgage advice through a trusted partner
- Qualified mental health first aiders
- On-site trainer for HGV and many other courses
Who we are
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.
Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Address Roundhead Road, Heathfield Industrial Estate, Newton Abbot, Devon, TQ12 6UE
#J-18808-Ljbffr
Parts Advisor - Newton Abbot employer: DAF Trucks UK
Contact Detail:
DAF Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Newton Abbot
✨Tip Number 1
Familiarise yourself with the automotive sector, especially if you have some knowledge of parts and services. This will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This is crucial for a Parts Advisor role where customer interaction is key.
✨Tip Number 3
Research Adams Morey and their values to understand what they prioritise in their team members. Tailoring your conversation to reflect their company culture can set you apart from other candidates.
✨Tip Number 4
If you have experience with software like Autoline, Kerridge, or Keyloop, be sure to mention it during your discussions. Even if you don't, expressing a willingness to learn new systems can show your adaptability and eagerness to grow.
We think you need these skills to ace Parts Advisor - Newton Abbot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles in the automotive sector or similar positions, as this will catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to Adams Morey. Mention specific skills that align with the job description, such as your ability to work under pressure and your knowledge of parts handling.
Highlight Relevant Skills: In your application, clearly outline your customer service skills and any experience with performance targets. If you have knowledge of systems like Autoline, Kerridge, or Keyloop, be sure to mention this as it is advantageous.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DAF Trucks UK
✨Showcase Your Customer Service Skills
As a Parts Advisor, excellent customer service is key. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to provide exceptional service.
✨Demonstrate Your Knowledge of the Automotive Sector
Having some working knowledge of the motor vehicle sector is ideal for this role. Brush up on basic automotive terminology and be ready to discuss any relevant experience you have in the industry during the interview.
✨Highlight Your Administrative Abilities
Strong administration skills are essential for this position. Prepare to discuss your experience with stock management, order processing, and any software systems you've used, such as Autoline or Kerridge, to show you're organised and detail-oriented.
✨Exhibit a Positive Attitude
A friendly, can-do attitude is highly valued. During the interview, maintain a positive demeanour, and express your enthusiasm for the role and the company. This will help you stand out as a motivated candidate who fits well with the team.
