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- Tasks: Assist customers with parts lookups and deliver outstanding service.
- Company: Leading commercial vehicle dealer group in the East Midlands.
- Benefits: Monthly KPI bonus, competitive salary, and various company perks.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Knowledge of vehicles and experience in parts lookup required.
- Other info: Monday to Friday hours with occasional Saturday mornings.
The predicted salary is between 24000 - 36000 £ per year.
A leading commercial vehicle dealer group is seeking a Parts Advisor to join their team in East Midlands, United Kingdom. The successful candidate will assist customers with parts lookups while providing exceptional customer service. Knowledge of vehicles and previous experience in parts lookup are essential for this role.
Working hours include Monday to Friday with one Saturday morning every three weeks. A monthly bonus based on KPIs is also offered along with various company benefits.
Parts Advisor: Customer Focus, Growth & KPI Bonus employer: DAF Trucks UK
Contact Detail:
DAF Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor: Customer Focus, Growth & KPI Bonus
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your parts lookup skills! Brush up on your vehicle knowledge and be ready to demonstrate your expertise during interviews. We want to see how you can assist customers effectively and efficiently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Parts Advisor: Customer Focus, Growth & KPI Bonus
Some tips for your application 🫡
Show Off Your Knowledge: Make sure to highlight any experience you have with vehicle parts and customer service in your application. We want to see that you know your stuff and can help our customers with their needs!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Parts Advisor role. Mention specific skills and experiences that align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at DAF Trucks UK
✨Know Your Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific parts and their applications will show the interviewer that you’re not just familiar with the terminology but also understand how they fit into the bigger picture.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on delivering a great experience.
✨Familiarise Yourself with KPIs
Understand what KPIs are relevant to the Parts Advisor role. Be ready to discuss how you can contribute to achieving these targets and share any previous experiences where you successfully met or exceeded KPIs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
