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- Tasks: Assist customers with parts sales and promote business growth.
- Company: Join Ford and Slater, a family-run DAF Truck dealer with 16 locations across the UK.
- Benefits: Enjoy competitive pay, 22-25 days holiday, career progression, and free parking.
- Why this job: Be part of a dynamic team in a thriving industry with opportunities for personal growth.
- Qualifications: Experience as a Parts Advisor or a passion for trucks; excellent communication skills required.
- Other info: Work Monday to Friday with 1 in 3 Saturdays, paid overtime for Saturday shifts.
Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Birtley.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- DAF Academy Parts Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF Incentive Programme
- Employee Of The Month Competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck / car parts.
- A customer focused, sales driven individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone. Promote and encourage growth of the parts business. Utilise all parts identification tools to ensure effective and efficient customer response.
Working: Monday to Friday & 1 in 3 Saturday’s (Saturday paid as overtime).
Apply today to start your Parts Advisor journey with Ford & Slater
No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful. Thank you for your understanding.
Address Birtley,
Chester-le-Street,
Tyne and Wear,
DH3 2SP
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Parts Advisor - Birtley employer: DAF Trucks UK
Contact Detail:
DAF Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Birtley
✨Tip Number 1
Familiarise yourself with DAF Trucks and their parts. Understanding the specific components and systems used in DAF vehicles will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Parts Advisor, you'll be interacting with customers regularly, so showcasing your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Network within the automotive industry. Attend local events or join online forums related to commercial vehicles. Building connections can lead to valuable insights and potentially even referrals for the Parts Advisor position.
✨Tip Number 4
Prepare for potential interview questions by practising responses that demonstrate your sales experience and knowledge of parts. Being ready to discuss specific scenarios where you've excelled in these areas can make a strong impression.
We think you need these skills to ace Parts Advisor - Birtley
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor. Familiarise yourself with the skills and experience required, such as customer service and parts knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in parts advising or similar roles. Emphasise your communication skills and any previous work in the commercial vehicle or motor trade sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for trucks and your understanding of the parts business. Mention specific examples of how you've provided excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DAF Trucks UK
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific components and their functions will show your passion for the industry and your suitability for the role.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to communicate effectively and resolve issues, as this is crucial for a Parts Advisor.
✨Showcase Your Sales Skills
Be ready to discuss any sales experience you have, especially in a parts or automotive context. Think of ways you've successfully promoted products or services and be prepared to share these stories.
✨Familiarise Yourself with the Company
Research Ford and Slater, their values, and their position in the market. Understanding their business model and what makes them unique will help you align your answers with their expectations during the interview.
