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For Companies At a Glance
- Tasks: Welcome customers and manage truck service bookings with a friendly approach.
- Company: Join a leading DAF Service Truck Dealership in Bathgate.
- Benefits: Competitive pay and a contributory company pension.
- Why this job: Be the vital link between customers and our workshop, making a real difference.
- Qualifications: Experience in automotive roles and strong communication skills required.
- Other info: Exciting opportunity for growth in a dynamic automotive environment.
The predicted salary is between 30000 - 42000 £ per year.
We have a fantastic opportunity to join our DAF Service Truck Dealership based in Bathgate.
Responsibilities:
- Greeting customers in a friendly and efficient manner both in person and by telephone
- Assessing customers’ needs and booking in of trucks for repair or service work
- Preparation of job cards
- Communication of work to Workshop Controller
- Communicating with the customer at all stages of the repair for authorisation if needed
- Maintaining company databases
Qualifications:
- Experience of working within a similar role within the automotive/truck environment
- Commercial vehicle technical knowledge
- Reliability
- PC literate
In return we offer a competitive rate and a Contributory Company Pension.
Service Advisor (Lothian DAF Bathgate) employer: DAF Trucks UK
Contact Detail:
DAF Trucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Lothian DAF Bathgate)
✨Tip Number 1
Make sure you research Lothian DAF and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to greet customers and explain technical details clearly. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 3
Don’t forget to highlight your experience in the automotive/truck environment during interviews. Share specific examples of how you've assessed customer needs or handled repairs to demonstrate your expertise.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor (Lothian DAF Bathgate)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role like Service Advisor where customer interaction is key.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the automotive or truck environment. We’re looking for someone who understands the ins and outs of the industry, so don’t be shy about showcasing your skills and knowledge!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points if necessary to make your experience and qualifications stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at DAF Trucks UK
✨Know Your Stuff
Make sure you brush up on your commercial vehicle technical knowledge. Familiarise yourself with common issues that trucks face and be ready to discuss how you would assess customers' needs effectively.
✨Practice Your People Skills
As a Service Advisor, you'll be the friendly face of the dealership. Practise greeting customers warmly and handling inquiries over the phone. Role-play with a friend to get comfortable with different scenarios.
✨Be Ready to Communicate
Communication is key in this role. Think about how you would explain repair processes to customers and how you'd keep them updated throughout the service. Prepare examples of how you've done this in the past.
✨Show Your Reliability
Reliability is crucial for this position. Be prepared to share examples from your previous roles where you demonstrated dependability, whether it was meeting deadlines or maintaining accurate records in databases.
