At a Glance
- Tasks: Support customers and technicians by identifying and supplying vehicle parts efficiently.
- Company: Join Adams Morey, a respected name in the automotive industry.
- Benefits: Enjoy competitive salary, 30 days holiday, and employee discounts.
- Other info: Be part of a supportive team with exciting staff events and training.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Customer service skills and a passion for the automotive industry are essential.
The predicted salary is between 30000 - 32000 £ per year.
Adams Morey is looking for a motivated and customer-focused Parts Advisor to join our busy team at Bell Road, Basingstoke. This is an excellent opportunity for someone with strong customer service skills and a passion for the automotive industry to develop their career with a well-established and respected commercial vehicle dealer group.
As a Parts Advisor, you will play a key role in supporting our workshop and customers by ensuring the correct parts are identified, ordered, and supplied efficiently. You will be responsible for maintaining excellent customer service standards while helping to maximise parts sales and profitability.
Working hours: Monday to Friday 7.30 am to 5.00 pm, i.e. 45 hours per week, 1 in 3 Saturdays, 8.00 am to 12.00 pm 30 minute lunch (unpaid).
Salary: £30,000 to £32,000 per annum (dependent on experience, skills and qualifications)
Key Responsibilities
- Advising customers and technicians on parts requirements.
- Identifying, sourcing, and supplying vehicle parts accurately.
- Processing parts orders and handling enquiries by phone, email, and in person.
- Maintaining stock levels and assisting with inventory control.
- Receiving, checking, and storing deliveries.
- Promoting parts sales and identifying upselling opportunities.
- Ensuring a high standard of customer service at all times.
- Working closely with the Service and Workshop teams to meet customer needs.
Ideal Candidates
- Previous experience in a Parts Advisor, Parts Assistant, or similar role.
- Automotive, commercial vehicle, or motor trade experience would be advantageous.
- Excellent communication and customer service skills.
- Strong organisational skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Good IT and administrative skills.
- A positive, team-oriented attitude.
In return we’ll offer
- Employee Assistance program
- Mental Health First Aiders within the business
- Free Flu jabs if you are ineligible through the NHS
- Free eye test plus £70 contribution towards glasses for display screen users
- Employee discounts on a range of products and services including holidays, days out and supermarket shops
- 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
- Free Independent mortgage advice service
- Pension Scheme Salary Sacrifice (if eligible)
- Staff Events
- Free parking
- Cycle To Work Scheme
- Career development pathways and training
- Quarterly Star Awards
Who we are
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Parts Advisor - Basingstoke, Bell Road employer: DAF Trucks UK
Adams Morey is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in Basingstoke. With comprehensive benefits such as an Employee Assistance programme, career development pathways, and generous holiday allowances, employees are encouraged to thrive both personally and professionally. Join our dynamic team where your contributions are valued, and enjoy unique perks like staff discounts and free parking, all while being part of a respected leader in the commercial vehicle industry.
