At a Glance
- Tasks: Assist customers, manage queries, and ensure smooth workshop operations.
- Company: Respected leader in the commercial vehicle industry.
- Benefits: Competitive salary, pension contributions, and career development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service skills, attention to detail, and computer proficiency.
The predicted salary is between 15600 - 36400 £ per year.
A respected name in the commercial vehicle industry is seeking a motivated Service Advisor at their Wigan site. This role involves liaising with customers, handling queries, and ensuring workshop efficiency.
Ideal candidates will have:
- Strong customer service skills
- Attention to detail
- Computer proficiency
The position offers a competitive salary of £26,000 per annum and several employee benefits including pension contributions and career development opportunities.
Automotive Service Advisor — Customer Care & Scheduling in Wigan employer: Daf Trucks Uk Ltd
Contact Detail:
Daf Trucks Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Customer Care & Scheduling in Wigan
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers. Role-playing with a friend can help you feel more confident when discussing your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Automotive Service Advisor — Customer Care & Scheduling in Wigan
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and ensured customer satisfaction in the past, as this is key for the Service Advisor role.
Be Detail-Oriented: Attention to detail is crucial for this position. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present a polished application!
Demonstrate Your Computer Proficiency: Since you'll be using various software tools, mention any relevant computer skills you have. Whether it's CRM systems or basic office software, let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Daf Trucks Uk Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the company. Familiarise yourself with common customer queries and how to handle them effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Be Detail-Oriented
Since attention to detail is crucial for this position, be ready to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to keep track of customer information and workshop schedules.
✨Tech Savvy is Key
As the role requires computer proficiency, be prepared to talk about your experience with relevant software or tools. If you’ve used scheduling systems or customer relationship management (CRM) software, highlight that experience during the interview.