At a Glance
- Tasks: Lead a skilled team in managing workshop operations and ensuring top-notch customer service.
- Company: Join North West Trucks, a leading commercial vehicle dealer with a commitment to excellence.
- Benefits: Enjoy a pension scheme, employee discounts, and free services like eye tests and mortgage advice.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by driving workshop performance and enhancing customer satisfaction.
- Qualifications: Experience in workshop management and strong leadership skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
North West Trucks is a leading commercial vehicle dealer, committed to delivering outstanding customer service and industry‑leading after‑sales support.
We are looking for an experienced and motivated
Workshop Manager to lead our busy workshop in Warrington.
This is an exciting opportunity for an experienced automotive or commercial vehicle professional to manage a skilled team, drive workshop performance, and ensure our customers receive the highest level of service.
Hours
Monday to Friday, 8.30 am to 6.00 pm, i. e. 45 hours per week, 30 minutes lunch break (unpaid).
Salary
Dependent on experience (will be discussed at interview stage).
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Key Responsibilities
- Manage the daily operation of the workshop, ensuring efficient scheduling and utilisation of technicians.
- Lead, coach and develop a team of technicians, apprentices and workshop support staff.
- Monitor workshop productivity, efficiency and performance against key targets.
- Ensure all repair and maintenance work is completed to manufacturer and company standards.
- Maintain compliance with health and safety regulations and workshop best practices.
- Work closely with the Service Department to deliver exceptional customer service.
- Monitor work in progress and ensure repairs are completed within agreed timescales.
- Manage workshop quality control and resolve technical issues where required.
- Support recruitment, training and performance management of workshop employees.
- Drive continuous improvement initiatives to enhance workshop performance and customer satisfaction.
Ideally, we are looking for
- Previous experience as a Workshop Manager, Service Manager or Senior Workshop Controller within the commercial vehicle or automotive industry.
- Strong leadership and people management skills.
- Excellent organisational and planning abilities.
- A proven track record of improving workshop performance and achieving operational targets.
- Strong technical understanding of vehicle maintenance and repair processes.
- Excellent communication and customer service skills.
- A proactive, positive and hands‑on approach.
- A full UK driving licence (HGV licence would be advantageous but is not essential).
In return we’ll offer
- Pension with North West Trucks contribution
- Qualified Mental Health First Aiders
- Free will writing service
- Free mortgage advice service
- Free eye tests for VDU users
- Cycle to work scheme
- Credit Union at work
- On‑site parking (site specific)
- Employee discounts on a range of products and services, including holidays, days out and supermarket shops
About Us
At North West Trucks, we are a prominent DAF franchise located in Wigan, Northwich, Warrington and Huyton, supplemented by an all‑makes commercial parts operation at Ellesmere Port.
As part of the Greenhous Group, one of the largest DAF dealership groups in the UK with an extensive network of 21 sites, we are committed to excellence in commercial vehicle service and maintenance.
- Address Mill Lane, Winwick, Warrington, Warrington, WA2 8RJ
- #J-18808-Ljbffr
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager - Warrington
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Workshop Manager - Warrington
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch DAF Trucks Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at DAF Trucks Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at DAF Trucks Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at DAF Trucks Ltd.
