At a Glance
- Tasks: Provide expert parts sales service to customers and promote business growth.
- Company: Join Ford and Slater, a family-run DAF Truck dealer with a supportive team.
- Benefits: Enjoy competitive pay, 22 days holiday, career progression, and free parking.
- Other info: Work Monday to Friday with occasional Saturdays, paid as overtime.
- Why this job: Be part of a dynamic team and fuel your passion for trucks.
- Qualifications: Experience as a Parts Advisor or a strong interest in truck/car parts.
Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. Due to an internal promotion, we currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Birtley.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck / car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone. Promote and encourage growth of the parts business. Utilise all parts identification tools to ensure effective and efficient customer response.
Working:
Monday to Friday & 1 in 3 Saturday mornings (Saturday paid as overtime).
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Apply today to start your Parts Advisor journey with Ford & Slater
No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful. Thank you for your understanding.
Address Birtley,
Chester-le-Street,
Tyne and Wear,
DH3 2SP
Parts Advisor - Birtley employer: DAF Trucks Ltd
Ford and Slater is an exceptional employer, offering HGV Technicians a supportive work environment within a family-run business that values its employees. With competitive pay, extensive training opportunities, and a range of benefits including a pension scheme and employee assistance programs, we prioritise your professional growth and well-being. Join us at our Stockton dealership, where you can thrive in a collaborative culture while working on a diverse fleet of vehicles.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Birtley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Ford and Slater. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your passion for trucks! When you get the chance to meet potential employers, let your enthusiasm shine through. Share stories about your experiences with parts or vehicles to make a memorable impression.
✨Tip Number 3
Prepare for the interview by brushing up on your product knowledge. Knowing your truck parts inside out will not only boost your confidence but also show that you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Ford and Slater family.
We think you need these skills to ace Parts Advisor - Birtley
Some tips for your application 🫡
Show Your Passion for Parts:When you're writing your application, let us know about your passion for trucks and parts. If you've got experience as a Parts Advisor or in a similar role, make sure to highlight that – we love seeing candidates who are genuinely excited about the industry!
Tailor Your CV:Don’t just send out the same CV for every job. Take a moment to tweak it for this role. Focus on your customer service skills and any relevant experience you have in the commercial vehicle sector. We want to see how you can fit into our fantastic team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Parts Advisor role.
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Ford and Slater!
How to prepare for a job interview at DAF Trucks Ltd
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific parts and their functions will show your passion for the industry and help you stand out as a candidate.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you went above and beyond to meet a customer's needs, as this is crucial for a Parts Advisor position.
✨Practice Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. You might want to role-play common scenarios with a friend, such as handling a customer inquiry or resolving a complaint.
✨Show Enthusiasm for the Brand
Research Ford and Slater, and be ready to express why you want to work specifically with them. Showing genuine enthusiasm for their brand and values can make a positive impression during your interview.
