At a Glance
- Tasks: Provide remote support to law firms, troubleshooting software issues and guiding users.
- Company: Leading legal software provider with a supportive and friendly team.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on client success and system improvements.
- Why this job: Make a real difference by helping clients maximise their software experience.
- Qualifications: Experience as a Legal Cashier or in legal accounts/finance is essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Legal Cashier or Legal Accounts professional who enjoys problem-solving, working with systems, and helping others?
This could be the perfect next step in your career!
We’re working with a leading legal software provider that develops and supports specialist practice management and accounting solutions used by law firms across the UK.
They’re now looking for a Product Support Analyst to join their friendly and knowledgeable support team.
This isn’t a technical IT support role - it’s a product support position focused on helping clients (law firms and legal finance teams) get the most from their software.
You’ll use your understanding of legal accounts and cashiering to help users troubleshoot issues, navigate the system, and provide practical guidance.
What you’ll be doing Providing remote support via phone, email, and chat to law firms using the software Assisting clients with day-to-day accounting and system queries Troubleshooting issues and providing clear, step-by-step resolutions Supporting integrations with tools like Microsoft Word and Outlook Collaborating with internal teams on system improvements and client feedback What we’re looking for Experience as a Legal Cashier or in legal accounts / finance
Legal Cashier (Product Support Analyst) employer: Dado Recruitment
Join a dynamic and supportive team at a leading legal software provider, where your expertise as a Legal Cashier will be valued and nurtured. With a strong focus on employee growth, you’ll have access to ongoing training and development opportunities, all while enjoying a collaborative work culture that prioritises problem-solving and client satisfaction. Located in the heart of the UK, this role offers the chance to make a meaningful impact in the legal sector, helping law firms optimise their use of innovative software solutions.
