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- Tasks: Lead a team to onboard merchants and deliver top-notch training.
- Company: Join a dynamic fintech company focused on innovation and growth.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing merchant experiences and operational efficiency.
- Qualifications: Experience in POS or retail tech, with strong leadership and collaboration skills.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a strong, hands-on leader to drive our POS Deployment & Training team. This role is responsible for leading end-to-end merchant onboarding, ensuring high-quality training execution, and optimizing activation performance across regions. You will play a key role in building scalable deployment processes, improving operational efficiency, and ensuring merchants are successfully activated with a seamless onboarding experience.
Key Responsibilities
- Lead and manage a regional team of Deployment Trainers
- Oversee end-to-end POS onboarding, training delivery, and merchant activation processes
- Develop and standardize SOPs, training frameworks, and deployment workflows to ensure consistency and scalability
- Monitor and improve key performance metrics, including activation rate, time-to-go-live, and SLA adherence
- Partner closely with Operations, Product, and Technology teams to resolve issues and continuously improve processes
- Coach, mentor, and develop team members to drive consistent performance and service quality
Requirements
- Experience in POS, retail technology, fintech, or training/onboarding operations
- 4–7 years of experience in deployment, training, onboarding, POS/retail, or fintech operations roles
- Strong stakeholder management and cross-functional collaboration skills
- Data-driven mindset with a strong focus on operational excellence
- Hands-on, proactive, and able to thrive in a fast-paced environment
Regret to inform that only shortlisted candidates will be notified.
Regional POS Deployment & Training Lead employer: Dada Consultants
Contact Detail:
Dada Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional POS Deployment & Training Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in POS or fintech. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to deployment and training. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used metrics to improve processes in past roles. This will demonstrate your focus on operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Regional POS Deployment & Training Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Regional POS Deployment & Training Lead. Highlight your experience in POS, retail technology, or training operations, and don’t forget to showcase any relevant achievements that demonstrate your leadership skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific experiences that align with our key responsibilities, like leading teams or improving operational efficiency.
Showcase Your Data-Driven Mindset: Since we value a data-driven approach, include examples of how you've used metrics to improve processes in your previous roles. This will show us that you understand the importance of performance metrics in driving success.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Dada Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of POS systems and retail technology. Familiarise yourself with the latest trends in fintech and be ready to discuss how they can impact merchant onboarding and training.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams, especially in training and deployment. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Be Data-Driven
Since the role requires a focus on key performance metrics, come prepared with examples of how you've used data to improve processes in previous roles. This could include activation rates or time-to-go-live improvements.
✨Collaboration is Key
Demonstrate your ability to work cross-functionally by sharing experiences where you've partnered with other teams, like Operations or Product. Highlight how these collaborations led to successful outcomes in your past roles.