At a Glance
- Tasks: Support and maintain Finance and CISD platforms, ensuring system stability and resolving technical issues.
- Company: Join a global SaaS company with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a strong emphasis on continuous improvement.
- Why this job: Make a real impact by ensuring the reliability of essential applications.
- Qualifications: Bachelor’s degree in Computer Science or related field; 3 years of application support experience.
The predicted salary is between 40000 - 50000 £ per year.
We are partnering with a global SaaS company to hire an Application Support Engineer to support and maintain Finance and CISD related platforms. This role will focus on ensuring system stability, resolving technical issues, and maintaining governance and security standards across enterprise applications.
Job Responsibilities
- Provide day-to-day support and troubleshooting for Finance and CISD applications, ensuring minimal system downtime.
- Maintain and support existing solutions and platform functionalities, ensuring optimal performance and reliability.
- Monitor platform updates, patches, and releases, and implement necessary enhancements or changes.
- Work closely with internal stakeholders to identify, analyze, and resolve system issues in a timely manner.
- Implement, maintain, and continuously review governance, risk, and security controls to ensure compliance with internal and external standards.
- Support incident management, root cause analysis, and preventive measures to improve system stability.
- Collaborate with cross‑functional teams (engineering, infrastructure, security) to support ongoing improvements and deployments.
Job Requirements
- Bachelor’s degree in Computer Science, STEM, or a related field.
- Minimum 3 years of hands‑on experience in enterprise application support.
- Proficiency or working knowledge in technologies such as:
- Frontend/Backend: Angular, ReactJS, .NET, .NET Core, C#, ASP.NET
- Web technologies: HTML, CSS, JavaScript, Bootstrap
- Integration: REST APIs, JSON
- Platforms: MS SharePoint, MS Power Platform
- Experience with databases and SQL: MSSQL, T‑SQL, Stored Procedures, Functions, Triggers.
- Exposure to infrastructure and system environments, including AWS, Windows Server, IIS, Azure AD FS (SSO), SSL certificates, Control‑M, and PingID.
- Familiarity with development and collaboration tools such as Visual Studio, GitLab/GitHub, JIRA, and Confluence.
- Strong written and verbal communication skills.
- Agile mindset, fast learner, and adaptable in a dynamic environment.
Application Support Engineer employer: Dada Consultants
Join a leading global SaaS company as an Application Support Engineer, where you will thrive in a dynamic work culture that prioritises innovation and collaboration. With a strong focus on employee growth, the company offers extensive training opportunities and a supportive environment that encourages professional development. Located in a vibrant area, you'll enjoy a balanced work-life experience while contributing to cutting-edge finance and CISD platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This is a great way to demonstrate your hands-on experience with technologies like Angular, ReactJS, and SQL.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to application support. Practice explaining how you've resolved issues in the past and how you maintain system stability.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with enterprise applications and any relevant technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting Finance and CISD platforms. Share specific examples of how you've resolved technical issues in the past, as this will resonate with us.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills clearly. Mention your proficiency in technologies like Angular, .NET, and SQL. We love seeing candidates who can demonstrate their hands-on experience with the tools we use every day!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Dada Consultants
✨Know Your Tech Stack
Make sure you brush up on the technologies mentioned in the job description, like Angular, .NET, and SQL. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific incidents where you resolved system downtime or improved application performance, and be ready to explain your thought process.
✨Understand Governance and Security
Since this role involves maintaining governance and security standards, be prepared to discuss your experience with compliance and risk management. Highlight any relevant projects where you implemented security controls or conducted audits.
✨Communicate Effectively
Strong communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you'll need to collaborate with various stakeholders. Consider doing mock interviews to refine your delivery.