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- Tasks: Support older tenants in living independently through advice and assistance.
- Company: Join a friendly team dedicated to enhancing the welfare of older people.
- Benefits: Enjoy a rewarding role with regular support and a designated office space.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Must have a valid UK driving licence and strong interpersonal skills.
- Other info: Be prepared for a Standard or Enhanced DBS check.
The predicted salary is between 28800 - 43200 £ per year.
We have a vacancy for a Supported Housing Officer, and we are looking for individuals with a genuine interest in the welfare of older people to work at our Supported Housing Schemes, and a patch of properties in the community.
The post holder will maintain regular one to one contact with tenants who are typically over the age of 60, empowering them to live independently by providing assistance and advice, ensuring needs are identified and met, dealing with emergencies as they arise and liaising with other service providers.
You will be using your initiative, resolving day-to-day issues, mainly working at sites alone (although working within guidelines) where you will have your own designated office. There will be regular meetings with your line manager plus contact with other members of the team on a daily basis. This can be a rewarding and sociable role and you will also be part of a friendly and supportive team.
You must be able to relate to people at all levels, including those with complex needs, and have excellent, diplomatic and clear communication skills. You must be able to maintain accurate computerised records and write clear and concise reports in accordance with our policies and procedures, plus maintain confidentiality at all times. You must be able to remain effective and calm if emergencies arise.
Applicants must have a driving licence that is valid in the UK.
A Standard or Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.
The deadline for applications will be midnight on the closing date shown in the advert details.
Interviews Date(s): TBC
Supported Housing Officer employer: Dacorum Borough Council
Contact Detail:
Dacorum Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by older people. Understanding their perspectives will help you connect better during interviews and demonstrate your genuine interest in their welfare.
✨Tip Number 2
Highlight any previous experience you have in social care or community support roles. Be ready to share specific examples of how you've empowered individuals or resolved issues, as this will showcase your initiative and problem-solving skills.
✨Tip Number 3
Prepare to discuss how you would handle emergencies or challenging situations. Think of scenarios where you remained calm under pressure and be ready to explain your thought process and actions taken.
✨Tip Number 4
Since you'll be working independently, emphasize your ability to maintain accurate records and write clear reports. Consider bringing examples of documentation you've handled in the past to illustrate your attention to detail and organizational skills.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supported Housing Officer position. Understand the key responsibilities and the skills required, especially the importance of communication and empathy towards older people.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous work with older adults, crisis management, or community service roles that demonstrate your ability to empower individuals.
Craft a Compelling Cover Letter: Write a cover letter that reflects your genuine interest in the welfare of older people. Share specific examples of how you have supported individuals in the past and how you can contribute to the team and the community.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your writing is clear and concise, as this reflects your communication skills.
How to prepare for a job interview at Dacorum Borough Council
✨Show Your Passion for Supporting Older People
Make sure to express your genuine interest in the welfare of older people during the interview. Share any relevant experiences or stories that highlight your commitment to helping this demographic live independently.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication skills, be prepared to showcase how you can relate to individuals at all levels. Practice clear and concise responses, and consider using examples from past experiences where you effectively communicated with clients or colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle emergencies and day-to-day issues. Think of specific situations where you successfully resolved conflicts or provided assistance, and be ready to discuss your thought process and actions taken.
✨Highlight Your Organizational Skills
As maintaining accurate records and writing reports is crucial, be prepared to discuss your organizational skills. Mention any tools or methods you use to stay organized and ensure that you meet deadlines while maintaining confidentiality.
