At a Glance
- Tasks: Provide outstanding customer service, manage bookings, and serve drinks at our vibrant arts centre.
- Company: The Old Town Hall, a renowned arts venue in Hemel Hempstead.
- Benefits: Gain valuable skills in theatre hospitality with full training provided.
- Other info: Flexible shifts available during evenings and weekends, perfect for students.
- Why this job: Join a dynamic team and be the face of an exciting cultural hub.
- Qualifications: Customer service experience is a plus, but not essential; enthusiasm is key!
The predicted salary is between 9.9 - 12.1 £ per hour.
The Old Town Hall in Hemel Hempstead is a thriving arts centre with a local, regional and national reputation. We are seeking friendly and enthusiastic Front of House Assistants to join our team. As the face of The Old Town Hall, our Front of House Assistants provide our customers with outstanding service in answering enquiries, coordinating our box office, and serving drinks at our bars. This is a great opportunity to acquire skills in all areas of theatre hospitality.
Whilst some experience in customer service, bar service and/or sales would be desirable, it is not essential, as we provide all training. Specific duties include, but are not restricted to:
- Overseeing the health and safety of audiences and visitors
- Answering questions/queries and promoting the service to customers
- Taking customer bookings and issuing tickets on the door as well as serving on the bar
Casual Front of House Assistants work evenings and weekends during our busy theatre seasons. Shifts may vary between three to five hours on weekday evenings and three to eight hours on Saturdays and occasional Sundays. For licensing compliance, applicants must be over 18 years of age. A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.
Ready to shine in our historic venue? Please use your covering letter to show how you meet the essential requirements of the role specified in the Person Specification and Job Description. Failure to complete this will prevent us from shortlisting you. The deadline for applications will be midnight on the closing date shown in the advert details.
Interviews Date(s): Monday 14th & Wednesday 16th September 2026.
Front of House Assistants in Hemel Hempstead employer: Dacorum Borough Council
Dacorum Borough Council is an excellent employer, offering a unique opportunity to be part of a transformative digital improvement programme that enhances both employee and customer experiences. With a focus on innovation and collaboration within the Digital, Data and Technology Team, employees are empowered to develop their skills and contribute meaningfully to the community. The supportive work culture and the chance to shape the future of local services make Dacorum an attractive place for those seeking rewarding employment in a dynamic environment.
