At a Glance
- Tasks: Lead and improve estate services, ensuring clean and safe communal areas for residents.
- Company: Join Dacorum Borough Council during an exciting transformation in local government.
- Benefits: Generous holiday, pension contributions, flexible working, and a supportive team environment.
- Other info: Be part of a dynamic change in local governance with growth opportunities.
- Why this job: Shape the future of housing services and make a real difference in your community.
- Qualifications: Experience in operational leadership and frontline service supervision required.
The predicted salary is between 39089 - 41046 £ per year.
The opportunity has arisen to join Dacorum Borough Council as Estate Services Lead Officer within Housing Management. This role has been created as part of the Housing Transformation and Improvement Programme and offers an opportunity to help embed and develop the new Estate Services operating model.
This is an important leadership role within the Estate Services structure and provides an opportunity to support and develop a high-performing frontline service responsible for maintaining clean, safe and welcoming communal areas across our housing stock. The role will play a key part in ensuring that Estate Services continue to deliver excellent standards for residents whilst supporting service resilience, operational consistency and continuous improvement.
As Estate Services Lead Officer, you will provide day-to-day operational leadership, quality assurance and coordination across the service. You will support Estate Services Supervisors, act as the first point of escalation for complex operational issues and provide assurance to the Estate Services Manager regarding service performance, compliance and emerging risks.
The role is responsible for maintaining high standards across a range of estate services activities, including communal cleaning, window cleaning, void clearance activity, fly-tipping responses and wider estate-related services. You will work closely with colleagues across Housing Management and other Council services to ensure a coordinated and resident-focused approach to service delivery.
We are looking for someone with experience of working within an operational, estates, cleaning, facilities or similar service environment, together with experience of supervising or supporting frontline teams. The successful candidate will be able to provide effective operational leadership, maintain quality standards, identify service improvements and support Supervisors to deliver safe and effective services.
You will have excellent communication skills, a strong understanding of operational risk and health and safety requirements, and the ability to work collaboratively across services whilst promoting professionalism, accountability and continuous improvement.
This role provides an opportunity to help shape the future of Estate Services and to contribute to the delivery of high-quality housing services that make a visible difference to our residents and communities.
Applicants must have a driving licence that is valid in the UK and access to their own vehicle. A Basic Disclosure check will be undertaken to ensure that the successful candidate has no relevant convictions.
The deadline for applications will be midnight on the closing date shown in the advert details.
Estates Services Lead Officer in Hemel Hempstead employer: Dacorum Borough Council
Dacorum Borough Council is an excellent employer, offering a unique opportunity to be part of a transformative digital improvement programme that enhances both employee and customer experiences. With a focus on innovation and collaboration within the Digital, Data and Technology Team, employees are empowered to develop their skills and contribute meaningfully to the community. The supportive work culture and the chance to shape the future of local services make Dacorum an attractive place for those seeking rewarding employment in a dynamic environment.
