At a Glance
- Tasks: Lead a team to manage housing adaptations and ensure quality delivery.
- Company: Join a dynamic Property Service team making a real difference.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for growth in a collaborative and rewarding setting.
- Why this job: Make an impact by improving homes for those in need.
- Qualifications: Driving licence, strong communication skills, and team management experience.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- You will be required to successfully manage your team and work with contractors to ensure work is being completed to a satisfactory standard.
- You will work with colleagues across the Housing Service to identify empty homes suitable for adaptation and make reasonable adjustments by way of adaptation to meet the recommendations of the Occupational Referral, ensuring delivery is within the agreed timescales and budget provisions.
- The ability to build strong and meaningful relationships with colleagues and contractors is required, as well as tact, diplomacy, ability to negotiate and achieve defined performance targets.
- You will have excellent written and oral communication skills.
- Assist in the management of complex customer complaint resolutions and manage their expectations.
Qualifications
- Applicants must have a driving licence that is valid in the UK, and use of a car to enable site visits.
- A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.
- An exciting opportunity has arisen for this vacancy within the Property Service Planned and Adaptations team.
- You will be required to manage a small team of surveyors and admin staff to deliver Major and Minor adaptations to the council housing stock.
- Budget monitoring and adhering to the councils' policies and procedures are essential to successful delivery of adaptations.
- Experience of delivering adaptations to occupied and void properties is desirable including knowledge of the Equalities Act 2010, CDM 2015 and Building Regulations.
Adaptations Lead Officer employer: Dacorum Borough Council
As an Adaptations Lead Officer, you will thrive in a supportive work culture that prioritises collaboration and professional growth. Our organisation is committed to delivering meaningful adaptations for our community, offering you the chance to make a real difference while benefiting from ongoing training and development opportunities. Located in a vibrant area, we provide a dynamic environment where your skills in negotiation and relationship-building will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Adaptations Lead Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to make those connections.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and delivering adaptations. We want to see how you can bring your expertise to the table and make a real impact.
✨Tip Number 3
Be prepared for interviews! Brush up on your knowledge of the Equalities Act 2010 and Building Regulations. We recommend having examples ready that showcase your ability to manage budgets and meet performance targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals who can help us deliver top-notch adaptations to our housing stock.
We think you need these skills to ace Adaptations Lead Officer
Some tips for your application 🫡
Show Off Your Team Management Skills:Make sure to highlight your experience in managing teams and working with contractors. We want to see how you've successfully led projects and ensured quality work, so share specific examples that demonstrate your leadership abilities.
Communicate Clearly and Effectively:Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can manage complex customer complaints, so show us you can communicate effectively!
Demonstrate Your Knowledge of Regulations:Familiarity with the Equalities Act 2010, CDM 2015, and Building Regulations is a big plus. In your application, mention any relevant experience or training you have in these areas. This will help us see that you understand the legal framework surrounding adaptations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Dacorum Borough Council
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Adaptations Lead Officer role. Brush up on your knowledge of the Equalities Act 2010, CDM 2015, and Building Regulations. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you’ve had to motivate your team or resolve conflicts. This will demonstrate your ability to lead a small team of surveyors and admin staff effectively.
✨Build Rapport
Since building strong relationships is crucial for this role, practice how you can establish rapport quickly. Think of ways to connect with your interviewers, perhaps by discussing shared experiences or interests related to housing services. This will highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions about managing customer complaints and how you would handle complex situations. Prepare a few scenarios from your past experience where you successfully resolved issues, focusing on your negotiation skills and ability to manage expectations.
