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- Tasks: Support outbound operations and ensure efficient despatch of vehicles.
- Company: Join DACHSER, a global leader in logistics with a supportive team culture.
- Benefits: Enjoy free parking, life assurance, employee discounts, and health perks.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Good IT skills, problem-solving abilities, and attention to detail required.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
The predicted salary is between 30000 - 42000 £ per year.
Role: Outbound Dispatcher
Contract: Fixed term contract (12 months)
Hours: Monday – Friday
Location: Northampton, NN4
Why Join DACHSER? At DACHSER, we’re a global family powering over 83 million shipments every year—from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods—we keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.
Purpose Of the Role: To support the branch in operating an effective outbound operation in response to customer requests and network standards in a cost effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions to FTL, LTL and groupage requirements.
Key Responsibilities:
- Correct despatch of outbound vehicles including hazardous, customs and support the freight planning where necessary
- Effective management of loading to meet customer requirements and department KPI’s
- Correct administration and monitoring of outbound operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, Customs Hub)
- Meeting the designated department KPI’s
- Cost accrual and processing of purchase invoices
- Effective communication with other departments in Northampton and the UK as well as other branches in the Network ensuring good working relations
- Ensure compliance of standard operating procedures in daily processes and maintain quality standards of the company.
- Ensure that profit is maximised at all opportunities without compromising quality
- Efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions
- Ensure that all reporting procedures are complied with, and that all paperwork is accurate and efficiently handled
- Correct administration and processing of vehicle despatch and provision of appropriate documents (including but not limited to CMR’s, hazardous paperwork, partner paperwork and customs paperwork)
- Printing and processing of customs documentation including use of Sequoia, GVMS and any further external or internal customs programmes
- Processing of customer invoices and documentations for correct forwarding of export shipments
- Correct shipment administration according to any internal and external compliance requirements
The Ideal candidate will have:
- Knowledge of Transport Legislation (desirable)
- Good geographical knowledge
- Excellent IT skills
- Ability to remain calm under pressure and to organise workload to maximise personal efficiency
- Ability to solve problems and good analytical skills
- Resilience to working in pressurised environment
- Flexibility
- High level of accuracy and attention to detail
- Ability to work on own initiative and to take responsibility and ownership to deliver quality service to the customer
- Experience of working in a fast paced and dynamic environment
- Able to multitask
Benefits That Support You: At DACHSER, we believe in taking care of our people — inside and outside of work. Here’s what you can enjoy as part of our team:
- Free Car Parking — hassle-free parking every day, so your commute is stress-free.
- Life Assurance — Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme — confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts — from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan — a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks — free eye tests and money-off vouchers to keep you feeling your best.
- Internal Referral Fees — know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards — we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family: At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you.
Job Types: Full-time, Permanent
Application question(s): What are your salary expectations?
Work Location: In person
Outbound Administrator employer: DACHSER
Contact Detail:
DACHSER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Administrator
✨Tip Number 1
Get to know DACHSER! Research the company culture and values. When you understand what makes them tick, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral—definitely a win!
✨Tip Number 3
Prepare for the interview by practising common questions related to logistics and administration. Think about how your skills match the role of Outbound Administrator and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the DACHSER family.
We think you need these skills to ace Outbound Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outbound Administrator role. Highlight relevant experience and skills that match the job description, like your knowledge of transport legislation or IT skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a great fit for DACHSER. Don’t forget to mention your ability to work under pressure and your attention to detail.
Be Clear and Concise: When filling out your application, keep your language clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, just like we practice in our daily operations!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about DACHSER and what we stand for!
How to prepare for a job interview at DACHSER
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of transport legislation and logistics operations. Familiarise yourself with DACHSER's tools like Domino and the Outbound Planning Tool, as well as any relevant customs procedures. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
During the interview, be prepared to discuss how you've tackled challenges in previous roles. Think of specific examples where you had to remain calm under pressure or solve a tricky problem. This will demonstrate your analytical skills and ability to work efficiently in a fast-paced environment.
✨Communicate Effectively
Effective communication is key in this role, so practice articulating your thoughts clearly. Be ready to explain how you would manage relationships with other departments and ensure compliance with standard operating procedures. This will highlight your teamwork skills and commitment to quality service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture at DACHSER, or how success is measured in the outbound operation. This shows your genuine interest in the role and helps you determine if it's the right fit for you.