At a Glance
- Tasks: Lead a dynamic import customs team and manage daily operations.
- Company: Join a forward-thinking logistics company with a commitment to excellence.
- Benefits: Enjoy 25 days leave, life assurance, and exclusive employee discounts.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Make an impact in customs while developing your leadership skills.
- Qualifications: 2+ years in a supervisory role and customs experience required.
The predicted salary is between 35000 - 45000 € per year.
Location: Northampton
Work Model: Full-Time
Contract: Permanent
Job Category: Customs clearance
Responsibilities
- Supervise the import customs team in a fast‑paced environment
- Manage daily import operations in the absence of the Import Customs Manager
- Provide effective customs solutions to meet service and operational deadlines
- Review and improve processes without compromising quality
- Allocate tasks and oversee daily declaration management
- Produce and monitor KPIs to ensure targets are achieved
- Support the team with day‑to‑day issues and queries
- Ensure smooth handovers between shifts
- Maintain compliance with Customs, AEO, and SOP requirements
- Work closely with internal teams, external customers, and customs authorities (HMRC, Border Force, DEFRA)
- Liaise with Head Office in Kempten on customs matters when required
- Promote DACHSER values and support staff coaching, integration, and performance
- Manage absence records and contribute to appraisals
- Uphold Health & Safety, BRC, and ISO9001 standards
- Support a proactive safety culture and ensure all team members follow H&S practices
Qualifications
- Minimum 2 years’ supervisory experience
- Minimum 2 years’ experience in a customs‑related role
- Good knowledge of third‑country customs regulations
- Strong understanding of customs procedures and formalities
- Working knowledge of UK CHIEF and related software
- Aware of global geography
- Excellent verbal and written communication skills
- Strong listening skills and ability to understand different perspectives
- Confident problem‑solving and analytical ability
- Professional approach to resolving issues
- Good numerical and IT literacy
- High accuracy and attention to detail
- Strong customer service orientation
- Highly adaptable in a changing environment
Benefits
- Free Car Parking
- 25 days annual leave plus 8 bank holidays
- Life Assurance – Death in Service benefit
- Employee Assistance Programme – confidential support
- Employee Discounts – exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more
- Pension Plan – flexible, tax‑efficient scheme
- Health Perks – free eye tests and money‑off vouchers
- Internal Referral Fees – rewards for referring talent
- Long Service Awards – celebrate loyalty and commitment
We celebrate diversity and inclusion. Apply if you meet the qualifications.
Import Customs Supervisor in Northampton employer: DACHSER
DACHSER is an exceptional employer located in Northampton, offering a dynamic work environment for the Import Customs Supervisor role. With a strong focus on employee growth and development, we provide comprehensive benefits including generous annual leave, life assurance, and health perks, all while fostering a culture of diversity and inclusion. Join us to be part of a team that values your contributions and supports your professional journey in customs operations.
StudySmarter Expert Advice🤫
We think this is how you could land Import Customs Supervisor in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the customs and logistics industry. Attend events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customs operations and think of examples from your experience that align with their needs. This will show them you're not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing day-to-day issues, be ready to discuss how you've tackled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Import Customs Supervisor in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Import Customs Supervisor role. Highlight your supervisory experience and customs knowledge, and don’t forget to mention any relevant software skills. We want to see how you fit into our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our values at StudySmarter. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for confident problem-solvers who can manage day-to-day issues effectively. Share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at DACHSER
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs regulations and procedures, especially those related to third-country imports. Being able to discuss specific examples of how you've navigated these processes in the past will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, or improved processes in previous roles. This will help the interviewers see you as a capable leader who can support and coach their team effectively.
✨Be Ready for Problem-Solving Scenarios
Expect to face some situational questions that test your problem-solving skills. Think about challenges you've encountered in customs operations and how you overcame them. Highlight your analytical abilities and how you approach issues with a customer service mindset.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. Be prepared to discuss how you would liaise with internal teams and external authorities like HMRC. Show that you can listen well and adapt your communication style to different audiences.
