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- Tasks: Manage customs documentation and processes to ensure smooth operations.
- Company: Join DACHSER, a top global logistics provider with a supportive team culture.
- Benefits: Enjoy 25 days off, free parking, health perks, and employee discounts.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Strong communication skills, attention to detail, and good IT proficiency.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Role: Customs Administrator
Contract: Permanent
Hours: Monday – Friday 0700-1600
Location: Northampton
Why Join DACHSER? At DACHSER, we’re a global family powering over 83 million shipments every year—from fashion to life‑saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods—we keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast‑paced, supportive team that’s shaping the future of logistics.
Purpose of the Role: The completion of Customs administration documents and Customs processes. Optimising the service level for customers regarding customs activities by employing both proactive and reactive approaches, while adhering to and complying with company and external authority requirements and legislation.
Responsibilities:
- Prepare and review customs documentation, ensuring all required customer information (e.g. EORI, VAT, legal entity details) is accurate and complete prior to declaration and clearance.
- Manage customs clearance processes in line with current regulations and company procedures.
- Proactively investigate and resolve customs‑related issues to minimise delays and prevent non‑conformities.
- Monitor transit movements, identifying and addressing any irregularities to ensure smooth operations.
- Take preventative action to avoid disruptions, including trailers being diverted to Inland Border Facilities (IBF).
- Maintain accurate electronic records and update Excel‑based tracking systems in line with customs requirements and internal standards.
- Ensure full compliance with customs authorisations, SOPs, AEO requirements, and company policies.
- Liaise with customers, internal departments, and the Team Leader to resolve queries and elevate risks where necessary.
- Manage personal and shared inboxes effectively, ensuring timely responses and strong team collaboration.
- Uphold company values and maintain a flexible approach, making informed decisions on customs‑related tasks as required.
- Support the wider business by undertaking any additional duties as reasonably required.
The Ideal Candidate Will Have:
- Experience working to internal SLAs and deadlines.
- Strong written and verbal communication skills.
- Good IT skills, including Microsoft Office (Excel).
- High attention to detail and accuracy.
- Strong organisational and problem‑solving skills.
- Ability to communicate effectively with stakeholders at all levels.
- Customer‑focused with a commitment to quality service.
- Adaptable and able to manage changing priorities.
Benefits That Support You:
- Free Car Parking – hassle‑free parking every day, so your commute is stress‑free.
- 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
- Life Assurance – Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme – confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts – from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan – a flexible, tax‑efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks – free eye tests and money‑off vouchers to keep you feeling your best.
- Internal Referral Fees – know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards – we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family: At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you.
Customs Administrator in Northampton employer: DACHSER
Contact Detail:
DACHSER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Administrator in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DACHSER and understanding their customs processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to resolve customs-related issues and be ready to discuss them. This will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DACHSER family and contributing to their mission.
We think you need these skills to ace Customs Administrator in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customs Administrator role. Highlight your relevant experience with customs documentation and processes, as well as any specific skills that match the job description.
Show Off Your Attention to Detail: Since accuracy is key in customs administration, give examples in your application that demonstrate your high attention to detail. Mention any past experiences where you successfully managed complex documentation or resolved issues proactively.
Communicate Clearly: Strong written communication skills are a must for this role. Ensure your application is clear, concise, and free of errors. Use straightforward language to convey your ideas and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will go straight to our team, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at DACHSER
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and documentation processes before the interview. Familiarise yourself with terms like EORI and VAT, as well as the specific customs procedures DACHSER follows. This will show that you're not just interested in the role but also understand its core responsibilities.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled customs-related issues in the past. Think about times when you had to resolve delays or non-conformities. Being able to articulate your problem-solving approach will demonstrate your proactive mindset, which is crucial for this role.
✨Excel at Excel
Since good IT skills, especially in Microsoft Excel, are essential for this position, practice using Excel functions and features relevant to tracking and managing data. You might even want to prepare a few examples of how you've used Excel in previous roles to manage information effectively.
✨Communicate Like a Pro
Strong communication skills are key for liaising with customers and internal teams. Practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where you successfully communicated complex information to different stakeholders, showcasing your ability to adapt your communication style.