At a Glance
- Tasks: Monitor and improve network services for global business operations.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be at the forefront of technology, ensuring seamless connectivity worldwide.
- Qualifications: 3+ years in IT with strong networking skills and project management experience.
The predicted salary is between 45000 - 50000 £ per year.
Description
The NOC Engineer is responsible for the proactive monitoring, operation, and continuous improvement of network services, ensuring stable and secure connectivity for business operations worldwide.
Monitor network performance and infrastructure health using enterprise monitoring tools.
Responsibilities
- Monitor network performance and infrastructure health using enterprise monitoring tools.
- Troubleshoot and resolve network incidents to minimize service disruptions.
- Manage and prioritize operational tickets in accordance with SLA requirements.
- Escalate complex issues to specialized teams and coordinate incident resolution.
- Maintain network availability, stability, and performance across all supported locations.
- Managing network related branch projects.
- Other duties as assigned by the manger.
Requirements
- Relevant technical degree / experience in IT and (if possible) Logistics.
- Minimum 3 years of professional experience in IT or Project Management.
- Strong knowledge of LAN, WAN, WLAN, routing, switching, and network troubleshooting.
- Experience with network monitoring and incident management tools.
- Ability to analyze and resolve technical issues in a fast-paced operational environment.
- Strong communication and teamwork skills with the ability to coordinate across multiple support teams.
- Ability to prioritize tasks, manage multiple incidents, and work independently under pressure.
- Keen perception and "hands-on" mentality
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IT Infrastructure Engineer in Glasgow employer: DACHSER USA Air & Sea Logistics Inc.
As an IT Infrastructure Engineer at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth and learning. Located in a vibrant area, our team enjoys a balanced work-life experience while contributing to the stability and security of global network services.
Contact Details:
DACHSER USA Air & Sea Logistics Inc. Recruitment Team
