At a Glance
- Tasks: Lead a dynamic import customs team and ensure smooth operations.
- Company: Join a reputable logistics company with a focus on innovation and teamwork.
- Benefits: Enjoy 25 days off, free parking, and exclusive employee discounts.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Make a real impact in customs operations while developing your leadership skills.
- Qualifications: 2+ years in customs and supervisory experience required.
The predicted salary is between 30000 - 40000 € per year.
Contract: Permanent
Hours: Monday – Friday 1200-2100
Location: Northampton
Purpose Of the Role: Reporting to the Import Customs Manager, the Import Customs Supervisor ensures the import customs team runs efficiently, compliantly, and in line with all regulatory requirements. With a strong focus on road‑freight clearances, the role is responsible for delivering a high‑quality service to customers across a range of export processes. A key part of the position is supporting new team members, refining workflows, and driving continuous improvement to optimise team performance.
Responsibilities:
- Supervising the import customs team in a fast‑paced environment
- Managing daily import operations when the Import Customs Manager is absent
- Providing effective customs solutions to meet service and operational deadlines
- Reviewing and improving processes without compromising quality
- Allocating tasks and overseeing daily declaration management
- Producing and monitoring KPIs to ensure targets are achieved
- Supporting the team with day‑to‑day issues and queries
- Maintaining compliance with Customs, AEO, and SOP requirements
- Working closely with internal teams, external customers, and customs authorities (HMRC, Border Force, DEFRA)
- Liaising with Head Office in Kempten on customs matters when required
- Promoting DACHSER values and supporting staff coaching, integration, and performance
- Managing absence records and contributing to appraisals
- Upholding Health & Safety, BRC, and ISO9001 standards
- Supporting a proactive safety culture and ensuring all team members follow H&S practices
The Ideal Candidate Will Have:
- Minimum 2 years’ supervisory experience
- Minimum 2 years’ experience in a customs‑related role
- Good knowledge of third‑country customs regulations
- Strong understanding of customs procedures and formalities
- Working knowledge of UK CHIEF and related software
- Awareness of global geography
- Excellent verbal and written communication skills
- Strong listening skills and ability to understand different perspectives
- Confident problem‑solving and analytical ability
- Professional approach to resolving issues
- Good numerical and IT literacy
- High accuracy and attention to detail
- Highly adaptable in a changing environment
Benefits That Support You:
- Free Car Parking - hassle‑free parking every day, so your commute is stress‑free.
- 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
- Life Assurance - Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme - confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts - from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan - a flexible, tax‑efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks - free eye tests and money‑off vouchers to keep you feeling your best.
- Internal Referral Fees - know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards - we celebrate and reward your loyalty and commitment over time.
Import Customs Supervisor in Northampton employer: DACHSER Spedition AG
DACHSER is an exceptional employer located in Northampton, offering a dynamic work environment where employees can thrive in their roles. With a strong emphasis on employee growth and development, the company provides comprehensive benefits including generous annual leave, life assurance, and health perks, ensuring a supportive culture that values well-being and work-life balance. Join us to be part of a team that champions continuous improvement and fosters a proactive safety culture while delivering high-quality customs solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Import Customs Supervisor in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines. Mock interviews with friends can really help!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Import Customs Supervisor in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Import Customs Supervisor role. Highlight your supervisory experience and customs knowledge, especially any specific achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your problem-solving skills and how you've improved processes in previous positions.
Showcase Your Communication Skills:Since excellent verbal and written communication is key, make sure your application reflects this. Use clear language and structure your documents well to demonstrate your attention to detail.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at DACHSER Spedition AG
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs regulations and procedures, especially those related to third-country imports. Being able to discuss specific examples of how you've navigated these processes in the past will show that you're not just familiar with the theory but have practical experience too.
✨Demonstrate Leadership Skills
As a supervisor, you'll need to showcase your ability to lead a team effectively. Prepare examples of how you've managed teams in fast-paced environments, resolved conflicts, or improved workflows. This will help the interviewers see you as a proactive leader who can drive performance.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your analytical abilities and how you approach problem-solving, especially in customs-related scenarios. This will demonstrate your capability to handle day-to-day issues and queries.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex customs topics. This will help you connect with the interviewers and convey your understanding of the role's requirements.
