At a Glance
- Tasks: Complete customs entries and liaise with customers for smooth shipping.
- Company: Join DACHSER, a top global logistics provider with a supportive team.
- Benefits: Enjoy 25 days leave, free parking, health perks, and employee discounts.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 30000 £ per year.
Contract: Permanent
Hours: Monday – Friday 0900-1800
Location: Dartford
Why Join DACHSER? At DACHSER, we’re a global family powering over 83 million shipments every year - from fashion to life‑saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods—we keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast‑paced, supportive team that’s shaping the future of logistics.
Purpose Of the Role: To complete electronically the customs entry requirements for European Road Operations in response to customer requests. Completion of customs administration whilst adhering to and complying with company and external authority and customs requirements and legislation.
Responsibilities:
- Liaising with customers (internal or external where necessary) to obtain clearance instructions and information required to complete the customs declaration prior to shipping.
- Reviewing customer documentation to ensure all data sets required are present before commencing customs clearance. This includes, but is not limited to, checking information such as EORI, commodity codes, tariff information, customs procedures, licence requirements and any other formalities applicable to the movement.
- Submitting customs declarations to HMRC using the appropriate software.
- Submitting transit declarations to HMRC using the appropriate software.
- Problem solving and liaising with appropriate team to resolve rejected entries.
- Positively engaging with Supervisor to ensure issues or potential issues are known within the team.
- Checking entries accuracy.
- Ensuring compliance of standard operating procedures for Customs and AEO process.
- Direct liaison with UK Export Customs Manager, supervisors, senior declarants and any customs authorities such as HMRC where necessary.
- Take responsibility for being knowledgeable with topics that have an impact on the customs department.
- Display Dachser values in your day‑to‑day work ethic.
- Effectively using Microsoft 365 Package to communicate with external and internal customers.
The Ideal Candidate Will Have:
- Excellent Communication skills – with the ability to communicate verbally and in writing.
- Ability to listen to others and understand the situation from their perspective.
- Excellent problem solving and analysis skills.
- Ability to deal with problems efficiently and professionally.
- Attention to detail and high level of accuracy.
- A high customer service orientation with a passion for delivering quality.
- Highly adaptable.
Benefits That Support You:
- Free Car Parking - hassle‑free parking every day, so your commute is stress‑free.
- 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
- Life Assurance - Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme— confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts— from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan— a flexible, tax‑efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks— free eye tests and money‑off vouchers to keep you feeling your best.
- Internal Referral Fees— know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards— we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family: At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you.
Trainee Customs Declarant in Dartford employer: DACHSER Spedition AG
DACHSER is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where your ideas are valued. Located in Dartford, you will enjoy generous benefits such as 25 days of annual leave, free car parking, and access to an Employee Assistance Programme, all while being part of a diverse team that drives innovation in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Customs Declarant in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at DACHSER. A friendly chat can open doors and give you insights that might just land you that Trainee Customs Declarant role.
✨Tip Number 2
Prepare for the interview by brushing up on customs regulations and procedures. Show us you’re not just passionate but also knowledgeable about what it takes to succeed in this role. We love candidates who come ready to impress!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and team members, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Customs Declarant in Dartford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainee Customs Declarant role. Highlight any relevant experience or skills that match the job description, like your attention to detail and communication skills. We want to see how you fit into our DACHSER family!
Showcase Your Problem-Solving Skills:In your application, don’t shy away from sharing examples of how you've tackled challenges in the past. Whether it’s dealing with customer queries or resolving issues, we love to see how you approach problem-solving. It’s all about showing us your analytical side!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at DACHSER Spedition AG
✨Know Your Customs Basics
Before the interview, brush up on the fundamentals of customs declarations and the specific requirements for European Road Operations. Familiarise yourself with terms like EORI, commodity codes, and tariff information. This will show your potential employer that you're serious about the role and understand the industry.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare to demonstrate your ability to convey information clearly. Think of examples where you've effectively communicated with customers or team members, especially in problem-solving scenarios. This will highlight your fit for the supportive team environment at DACHSER.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Prepare a couple of real-life examples where you successfully resolved an issue, particularly in a customer service context. This will help you illustrate your analytical abilities and adaptability, which are crucial for a Trainee Customs Declarant.
✨Emphasise Attention to Detail
Given the importance of accuracy in customs declarations, be ready to discuss how you ensure attention to detail in your work. You might want to share specific strategies you use to double-check your work or any tools you employ to maintain high standards. This will resonate well with DACHSER's commitment to quality.
