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- Tasks: Lead a team of Customs Declarants and ensure smooth customs processes.
- Company: Join DACHSER, a top global logistics provider with a family-oriented culture.
- Benefits: Enjoy competitive salary, pension contributions, employee assistance, and more perks.
- Why this job: Be part of an innovative team that values your ideas and fosters growth.
- Qualifications: Leadership experience, Microsoft Office skills, and excellent communication are essential.
- Other info: Work hours are Monday to Friday, 12:00 to 21:00 in Northampton.
The predicted salary is between 36000 - 60000 £ per year.
Role: Import Customs Supervisor
Contract: Permanent
Hours: M/F 1200 - 2100
Location: Northampton, NN4
Why work for DACHSER?
We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world’s most intelligent logistics network capabilities that keep the global economy running today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone’s ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
- Pension Contribution
- Employee Assistance Programme
- Discount Platform
- Life Assurance Benefit
- Cycle To Work Scheme
Purpose Of The Role:
To lead a team of Customs Declarants ensuring control of all customs relevant processes
Key Responsibilities:
- Leading and supporting team members through technical mentorship and performance management
- Development of employees
- Quality assurance and control as well as compliance with specified time frames
- Implementation of internal company guidelines
- Contact with customs forwarders and colleagues internationally
The ideal candidate will have:
- Proven track record in a leadership role
- Familiar with Microsoft Office programs
- Highly adaptable and able to work under pressurised situations
- Self-motivated and ability to take responsibility to resolve issues efficiently and effectively
- Excellent problem solving and analysis skills
- Attention to detail and high levels of accuracy
- Excellent communication skills with the ability to adapt their style and language (verbal and written) to suit the customer, department or level that they are dealing with
- Ability to create and maintain harmonious relationships with internal and external customers
- Ability to influence and impact people across all levels in the organisation
- A high customer service orientation with a passion for delivering quality
- Supportive and coaching capabilities
Contact Detail:
DACHSER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Supervisor in Northampton
✨Tip Number 1
Familiarise yourself with the logistics and customs industry, especially the specific regulations and processes relevant to DACHSER. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to mentorship and performance management, as these are key aspects of the Team Supervisor role.
✨Tip Number 3
Practice your communication skills, as this role requires excellent verbal and written abilities. Consider role-playing scenarios where you need to adapt your communication style to different audiences, which will showcase your versatility.
✨Tip Number 4
Network with current or former employees of DACHSER on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Team Supervisor in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and relevant skills, particularly in customs processes and team management. Use specific examples to demonstrate your problem-solving abilities and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at DACHSER and how your background aligns with their values. Mention your adaptability and customer service orientation, and provide examples of how you've successfully led teams in the past.
Highlight Relevant Experience: When detailing your work history, focus on roles that involved customs processes or logistics. Emphasise any experience you have with Microsoft Office and your ability to work under pressure, as these are key requirements for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your communication style is professional and tailored to the role, reflecting the high standards expected by DACHSER.
How to prepare for a job interview at DACHSER Ltd
✨Showcase Your Leadership Skills
As a Team Supervisor, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully led teams in the past, focusing on mentorship and performance management.
✨Familiarise Yourself with Customs Processes
Since the role involves customs processes, brush up on relevant regulations and procedures. Being able to discuss these confidently will show your preparedness and understanding of the industry.
✨Highlight Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This will illustrate your analytical skills and ability to work under pressure, which are key for this position.
✨Emphasise Communication Skills
Effective communication is vital in this role. Be ready to demonstrate how you've adapted your communication style to suit different audiences, whether internal teams or external customers.
