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- Tasks: Manage outbound operations and ensure efficient vehicle dispatch.
- Company: Join DACHSER, a top global logistics provider with a supportive team culture.
- Benefits: Enjoy free parking, life assurance, employee discounts, and health perks.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Good IT skills, problem-solving abilities, and resilience in a fast-paced environment.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
The predicted salary is between 30000 - 42000 £ per year.
Role: Outbound Dispatcher
Contract: Permanent
Hours: Monday - Friday 1500-2400
Location: Northampton, NN4
Why Join DACHSER? At DACHSER, we’re a global family powering over 83 million shipments every year from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods—we keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.
Purpose Of the Role: To support the branch in operating an effective outbound operation in response to customer requests and network standards in a cost-effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions to FTL, LTL and groupage requirements.
Key Responsibilities:
- Correct despatch of outbound vehicles including hazardous, customs and support the freight planning where necessary
- Effective management of loading to meet customer requirements and department KPIs
- Correct administration and monitoring of outbound operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, Customs Hub)
- Meeting the designated department KPIs
- Cost accrual and processing of purchase invoices
- Effective communication with other departments in Northampton and the UK as well as other branches in the Network ensuring good working relations
- Ensure compliance of standard operating procedures in daily processes and maintain quality standards of the company
- Ensure that profit is maximised at all opportunities without compromising quality
- Efficiently respond to customer requests for charter and groupage services to provide cost-effective and efficient solutions
- Ensure that all reporting procedures are complied with, and that all paperwork is accurate and efficiently handled
- Correct administration and processing of vehicle despatch and provision of appropriate documents (including but not limited to CMRs, hazardous paperwork, partner paperwork and customs paperwork)
- Printing and processing of customs documentation including use of Sequoia, GVMS and any further external or internal customs programmes
- Processing of customer invoices and documentations for correct forwarding of export shipments
- Correct shipment administration according to any internal and external compliance requirements
The Ideal candidate will have:
- Knowledge of Transport Legislation (desirable)
- Good geographical knowledge
- Excellent IT skills
- Ability to remain calm under pressure and to organise workload to maximise personal efficiency
- Ability to solve problems and good analytical skills
- Resilience to working in pressurised environment
- Flexibility
- High level of accuracy and attention to detail
- Ability to work on own initiative and to take responsibility and ownership to deliver quality service to the customer
- Experience of working in a fast paced and dynamic environment
- Able to multitask
Benefits That Support You: At DACHSER, we believe in taking care of our people inside and outside of work. Here’s what you can enjoy as part of our team:
- Free Car Parking hassle-free parking every day, so your commute is stress-free.
- Life Assurance Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks free eye tests and money-off vouchers to keep you feeling your best.
- Internal Referral Fees know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family: At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business and we can’t wait to meet you.
Outbound Dispatcher in Northampton employer: DACHSER Ltd
Contact Detail:
DACHSER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Dispatcher in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at DACHSER. A friendly chat can open doors and give you insights that might just land you that Outbound Dispatcher role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on transport legislation and be ready to discuss how you can maximise profit while maintaining quality. Show them you’re the perfect fit for their fast-paced environment.
✨Tip Number 3
Don’t forget to showcase your IT skills! Familiarise yourself with tools like Domino and the Outbound Planning Tool. Mentioning your experience with these can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DACHSER family and contributing to our mission of keeping the world connected.
We think you need these skills to ace Outbound Dispatcher in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outbound Dispatcher role. Highlight relevant experience and skills that match the job description, like your knowledge of transport legislation or your ability to work under pressure.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for DACHSER. Mention your passion for logistics and how you can contribute to the team’s success.
Showcase Your IT Skills: Since the role involves using various tools like Domino and Customs Hub, make sure to mention any relevant IT skills you have. If you've used similar software before, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at DACHSER Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of transport legislation and logistics operations. Familiarise yourself with DACHSER's tools like Domino and the Outbound Planning Tool. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific examples where you've successfully solved problems in a fast-paced environment. Think about times when you had to manage multiple tasks or respond to customer requests under pressure. This will demonstrate your ability to stay calm and efficient.
✨Communicate Effectively
Since effective communication is key in this role, practice articulating your thoughts clearly. Be prepared to explain how you would handle communication with other departments and branches. Highlight any past experiences where your communication skills made a difference.
✨Emphasise Attention to Detail
In logistics, accuracy is crucial. Prepare to discuss how you ensure high levels of accuracy in your work, especially when it comes to paperwork and compliance requirements. Share examples that showcase your meticulous nature and how it has benefited your previous employers.
