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- Tasks: Lead a dynamic export customs team and ensure smooth operations.
- Company: Join DACHSER, a top global logistics provider with a supportive culture.
- Benefits: Enjoy free parking, 25 days annual leave, and a focus on your well-being.
- Other info: Be part of a fast-paced environment with opportunities for growth.
- Why this job: Make an impact in logistics while developing your leadership skills.
- Qualifications: 2+ years in customs and supervisory experience required.
The predicted salary is between 30000 - 40000 £ per year.
Company description: Job ID: 5850 | Work Model: Full-Time | Contract Type: Permanent | Job Category: Customs clearance
Location: Northampton
Why Join DACHSER? At DACHSER, we’re a global family powering over 83 million shipments every year from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods—we keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.
Purpose Of the Role: Reporting to the Export Customs Manager, the Export Customs Supervisor ensures the export customs team runs efficiently, compliantly, and in line with all regulatory requirements. With a strong focus on road-freight clearances, the role is responsible for delivering a high-quality service to customers across a range of export processes. A key part of the position is supporting new team members, refining workflows, and driving continuous improvement to optimise team performance.
Responsibilities:
- Supervising the export customs team in a fast-paced environment
- Managing daily export operations when the Export Customs Manager is absent
- Providing effective customs solutions to meet service and operational deadlines
- Reviewing and improving processes without compromising quality
- Allocating tasks and overseeing daily declaration management
- Producing and monitoring KPIs to ensure targets are achieved
- Supporting the team with day-to-day issues and queries
- Ensuring smooth handovers between shifts
- Maintaining compliance with Customs, AEO, and SOP requirements
- Working closely with internal teams, external customers, and customs authorities (HMRC, Border Force, DEFRA)
- Liaising with Head Office in Kempten on customs matters when required
- Promoting DACHSER values and supporting staff coaching, integration, and performance
- Managing absence records and contributing to appraisals
- Upholding Health & Safety, BRC, and ISO9001 standards
- Supporting a proactive safety culture and ensuring all team members follow H&S practices
The ideal candidate will have:
- Minimum 2 years supervisory experience
- Minimum 2 years experience in a customs-related role
- Good knowledge of third-country customs regulations
- Strong understanding of customs procedures and formalities
- Working knowledge of UK CHIEF and related software
- Awareness of global geography
- Excellent verbal and written communication skills
- Strong listening skills and ability to understand different perspectives
- Confident problem-solving and analytical ability
- Professional approach to resolving issues
- Good numerical and IT literacy
- High accuracy and attention to detail
- Strong customer service orientation
- Highly adaptable in a changing environment
We offer: Support You At DACHSER, we believe in taking care of our people inside and outside of work. Here’s what you can enjoy as part of our team:
- Free Car Parking - hassle-free parking every day, so your commute is stress-free.
- 25 Days annual leave plus 8 days
Export Customs Supervisor in Kettering employer: DACHSER Ltd
Contact Detail:
DACHSER Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Customs Supervisor in Kettering
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DACHSER and understanding their values. Be ready to discuss how your experience aligns with their mission of keeping the world connected and how you can contribute to their team.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled challenges in customs operations or improved processes, as this will demonstrate your fit for the Export Customs Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the DACHSER family.
We think you need these skills to ace Export Customs Supervisor in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Customs Supervisor role. Highlight your supervisory experience and customs knowledge, and don’t forget to mention any relevant software skills. We want to see how you fit into our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs and logistics. Share specific examples of how you've improved processes or supported teams in the past. We love hearing about your unique experiences!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent verbal and written communication skills. Whether it's in your CV or cover letter, let us know how you effectively communicate and resolve issues.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about DACHSER and what we stand for!
How to prepare for a job interview at DACHSER Ltd
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs regulations, especially those related to third-country exports. Familiarise yourself with UK CHIEF and any relevant software, as this will show that you're ready to hit the ground running.
✨Demonstrate Leadership Skills
As a potential Export Customs Supervisor, you'll need to showcase your supervisory experience. Prepare examples of how you've successfully managed teams, resolved conflicts, or improved processes in previous roles. This will highlight your ability to lead effectively.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in customs operations and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your analytical skills and proactive approach.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a few questions to ask the interviewer about team dynamics or company culture to show your interest.