At a Glance
- Tasks: Provide essential support to colleagues and manage people queries with a focus on customer service.
- Company: Join a leading international firm with a collaborative and supportive culture.
- Benefits: Gain valuable experience, develop skills, and enjoy a positive work environment.
- Other info: Opportunities for project work and continuous personal development.
- Why this job: Be the first point of contact for colleagues and make a real difference in their experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 € per year.
The level 1 People Assistant provides essential administrative and customer‑focused support to DACB. This role is typically the first point of contact for colleague queries and supports day‑to‑day people processes, ensuring accuracy, confidentiality, and a positive colleague experience. The People Support team is well‑established and there are opportunities to work on projects, process improvements and to continuously develop.
Key Responsibilities
- Act as the first point of contact for People queries via email, phone or ticketing system.
- Collaborate as part of a team of People Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.
- Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation.
- Collating new starter information, signed contracts and ensuring all colleague information is received in a timely manner.
- Support with all aspects of the colleague lifecycle and processing changes.
- Generate People team correspondence to support People processes.
- Undertake administrative activity in support of core People processes e.g. induction, recruitment, training, probation, maternity, leaver processes.
- Ensure that People systems are updated and executed accurately in time for monthly payroll.
- Accurate maintenance of electronic People files in line with data protection requirements.
- Maintaining absence (holiday, sickness, unpaid leave) providing reports when required, escalating issues as appropriate.
- Escalate complex or sensitive queries/task to level 2 Senior People Assistants.
- Develop long‑lasting working relationships with the Centres of Excellence and HRBPs.
- Accurate and timely processing of requests in accordance with agreed SLAs.
- Proactively identify and contribute to enhancements to processes in order to improve team efficiency.
- Handling confidential information in line with the firms data security protocols.
- Supporting the wider People team with ad‑hoc project work and cyclical activities.
- Communicate effectively with the business to provide a professional and high quality service provision.
People Assistant employer: DAC Beachcroft
DAC Beachcroft is an exceptional employer, offering a supportive and collaborative work environment in the heart of Bristol. As a People Assistant, you will benefit from a well-established team that prioritises professional development and encourages participation in process improvement projects, ensuring a fulfilling career path. With a strong commitment to employee wellbeing and a focus on maintaining a positive colleague experience, DACB stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land People Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees at DAC Beachcroft on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what it means to be part of DACB and how you can contribute to the team’s success.
✨Tip Number 3
Practice common interview questions, especially those related to People processes. We want to see that you’re not just familiar with the role but also passionate about making a positive impact on colleague experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position.
We think you need these skills to ace People Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Assistant role. Highlight your relevant experience in HR or administrative support, and show us how you can contribute to our team at DACB.
Showcase Your Communication Skills:As the first point of contact for colleague queries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact with colleagues and managers.
Emphasise Teamwork:We love a good team player! Mention any experiences where you've collaborated with others to achieve a common goal. This will show us that you understand the importance of working together in a busy environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DAC Beachcroft
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the People Assistant role and its responsibilities. Familiarise yourself with DAC Beachcroft's structure and values, as this will help you demonstrate your awareness of the firm during the conversation.
✨Prepare for Common Questions
Anticipate questions related to handling colleague queries, managing confidential information, and supporting onboarding processes. Think of specific examples from your past experiences that showcase your skills in these areas, as this will help you stand out.
✨Showcase Your Team Spirit
Since collaboration is key in this role, be ready to discuss how you've worked effectively within a team in the past. Highlight any projects or improvements you've contributed to, as this will show your potential to enhance team efficiency at DAC Beachcroft.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the People Support team and ongoing projects. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
