At a Glance
- Tasks: Support the People team in delivering an exceptional colleague experience and managing HR queries.
- Company: Dynamic company focused on creating a supportive and inclusive workplace.
- Benefits: Flexible work-life balance, private medical insurance, and opportunities for professional growth.
- Other info: Engage in exciting social events and contribute to meaningful ESG activities.
- Why this job: Join a vibrant team and make a real impact on colleague experiences.
- Qualifications: Previous HR administration experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Department
CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Location
- Birmingham
- Description
- We’re looking for a proactive, detail‑oriented
People Advisory Assistant to join our dynamic People team.
In this fast‑paced and varied role, you’ll play a key part in delivering an exceptional colleague experience by providing support across a wide range of people‑related activities.
- Who you’ll work with
- Reporting to the
People Advisory Manager , you’ll be an integral member of the People team, collaborating closely with People Advisors, People Business Partners and internal stakeholders.
Together, you’ll help deliver a high‑performing advisory service that meets colleague needs, supports client success, and aligns with CSG’s business strategy.
This role is linked to our
Birmingham office , with the opportunity for hybrid working. Occasional travel may be required.
What you will do?
As a People Advisory Assistant, you’ll provide professional support on generalist people matters and queries, alongside essential administrative tasks.
Your responsibilities will include
- Acting as the first point of contact for general queries, managing the People Advisory mailbox, providing timely and accurate advice on people policies and processes and escalating as appropriate to the relevant team in a timely manner.
- Supporting all aspects of the colleague lifecycle, including, but not limited to, processing changes and maintaining accurate colleague records in compliance with data protection standards.
- Ensuring people systems are updated accurately and on time for monthly payroll.
- Managing administrative processes including, but not limited to, probation, parental leave, leavers, and generating supporting correspondence as appropriate.
- Maintaining absence records, producing reports, and escalating issues where appropriate.
- Handling confidential information in line with data security protocols and agreed SLAs.
- Communicating effectively with the business to deliver a professional, high‑quality service.
- Identifying and contributing to process improvements to enhance efficiency and service delivery.
- Building strong relationships with other People teams such as Talent Attraction, Talent Development, and People Business Partners and supporting ad‑hoc projects where required.
- Assisting with reporting and analysis to inform decision‑making within the People team.
- Other administrative support as required by the business.
Who you are
- Previous administration experience within an HR/People team, ideally in a law or professional services environment.
- Familiarity with HR systems is preferred.
- CIPD qualified or working towards qualification is advantageous.
- Client-focused with exceptional attention to detail and commitment to quality.
Strong written and verbal communication skills, with the ability to engage confidently with stakeholders at all levels.
- Highly organised, able to prioritise and manage multiple tasks under pressure.
- A proactive team player who can also work autonomously and take initiative.
- Solutions‑oriented, with a passion for innovation and continuous improvement.
- Excellent IT skills, particularly in Microsoft Outlook, Excel, and Word.
- Demonstrates alignment with our Cultural Principles: Clear, Creative, Determined, and Supportive.
Ready to make an impact?
Apply today and help us create an exceptional colleague experience in CSG.
What's in it for you?
- High levels of flexibility and a great work life balance
- A well‑rounded remuneration package (including private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In‑person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).
If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway.
You may be just the right candidate for this or other roles!
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People Advisory Assistant - People Team employer: DAC Beachcroft
DAC Beachcroft is an excellent employer, offering a dynamic and supportive work culture in Birmingham that prioritises employee well-being and professional growth. As a Case Administrator, you will benefit from a flexible hybrid working model, competitive remuneration, and the opportunity to be part of a new team dedicated to managing complex injury cases, ensuring your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land People Advisory Assistant - People Team
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at DAC Beachcroft!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at DAC Beachcroft.
We think you need these skills to ace People Advisory Assistant - People Team
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at DAC Beachcroft. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to DAC Beachcroft and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at DAC Beachcroft. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to DAC Beachcroft's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at DAC Beachcroft
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with DAC Beachcroft.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at DAC Beachcroft will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact DAC Beachcroft and how you would contribute to adapting HR strategies.
