Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a billing team and oversee client onboarding to Ebilling portals.
- Company: Dynamic professional services firm with a focus on innovation.
- Benefits: Flexible work-life balance, private medical insurance, and growth opportunities.
- Why this job: Join a supportive team and make an impact in billing efficiency.
- Qualifications: 3+ years supervisory experience and expertise in Ebilling platforms.
- Other info: Engage in social events and ESG activities while advancing your career.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly motivated and experienced Billing Supervisor to join our dynamic professional services firm. Reporting to the Billing Manager, this role will focus on overseeing client billing with a strong emphasis on Ebilling processes and systems. The successful candidate will be responsible for onboarding clients onto various Ebilling portals, ensuring accurate and timely submission of invoices, and maintaining compliance with client-specific requirements. This position requires a broad knowledge of multiple Ebilling platforms and the ability to lead a team through complex billing arrangements while driving efficiency and accuracy. This role will mainly be remote but with travel into either our Birmingham office or Newport office when requested.
What you will do?
- Supervise and lead a billing team across a range of billing requirements, including Ebilling, providing guidance, training, monthly performance reviews, and probationary reviews, ensuring SMART objectives and succession planning are in place.
- Oversee onboarding of clients to Ebilling portals, ensuring correct setup and compliance with client-specific requirements.
- Ensure accurate and effective bill processing, delivery, and query resolution within agreed SLAs, maintaining data integrity for key items such as rates, references, and Ebilling specifications.
- Deliver exceptional client service, fostering a client-centric approach within the team.
- Work independently to problem-solve and implement strategies to maximize billing accuracy and efficiency, ensuring billing targets are achieved and providing regular feedback to management.
- Collaborate and escalate promptly to senior stakeholders to resolve complex billing issues.
- Manage own ledger by way of example, handling clients with highly technical and complex billing and delivery arrangements.
- Support the Billing Manager in driving projects and initiatives, particularly those related to Ebilling and system enhancements.
Who you are
- Proven expertise in multiple Ebilling portals and onboarding of clients.
- Minimum of 3 years of supervisory experience in a high-volume, fast-paced environment.
- Excellent attention to detail and accuracy, with a commitment to “right first time” billing.
- Proven track record of meeting or exceeding billing targets and performance metrics.
- Ability to work independently, prioritize workload, and meet deadlines under conflicting demands.
- Exceptional client service skills, with the ability to communicate effectively and build strong stakeholder relationships.
- Strong numeracy skills and proficiency in Microsoft Office (Excel, Word), including pivot tables and VLOOKUP.
Desirable
- Experience with Elite 3E, Paperless Proforma, and EBH.
- Experienced in all areas of legal billing.
What's in it for you?
- High levels of flexibility and a great work life balance.
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
- Opportunities for growth and progression including professional funding.
- In person and remote social events.
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Billing Supervisor in Newport employer: DAC Beachcroft
Contact Detail:
DAC Beachcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Supervisor in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Billing Supervisor role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Ebilling platforms and client onboarding processes. We recommend practising common interview questions and scenarios related to billing supervision so you can showcase your expertise confidently.
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples where you’ve improved billing accuracy or led a team to meet targets. Numbers speak volumes, so if you’ve exceeded performance metrics, make sure to mention them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our dynamic team. Let’s get you that Billing Supervisor role!
We think you need these skills to ace Billing Supervisor in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Billing Supervisor role. Highlight your experience with Ebilling systems and supervisory roles, and don’t forget to mention any specific platforms you’ve worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about billing and how your skills align with our needs. Be sure to mention your commitment to accuracy and client service.
Showcase Your Achievements: When detailing your past roles, focus on your achievements. Did you exceed billing targets? Implement a new process that improved efficiency? We love to see quantifiable results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at DAC Beachcroft
✨Know Your Ebilling Platforms
Make sure you brush up on your knowledge of various Ebilling portals before the interview. Be ready to discuss your experience with them and how you've successfully onboarded clients in the past. This will show that you’re not just familiar with the systems, but that you can lead a team effectively through complex billing arrangements.
✨Demonstrate Leadership Skills
As a Billing Supervisor, you'll be leading a team, so it's crucial to highlight your supervisory experience. Prepare examples of how you've guided teams, conducted performance reviews, and set SMART objectives. This will help the interviewers see your capability in fostering a client-centric approach while driving efficiency.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled complex billing issues. Think about how you approached these challenges and what strategies you implemented to maximise accuracy and efficiency. This will demonstrate your ability to work independently and manage your own ledger effectively.
✨Prepare for Client Service Scenarios
Exceptional client service is key in this role. Prepare to share examples of how you've built strong stakeholder relationships and resolved client queries. This will illustrate your commitment to delivering outstanding service and your ability to communicate effectively with clients and senior stakeholders.
