At a Glance
- Tasks: Support lawyers by managing documents, client calls, and administrative tasks in a dynamic team.
- Company: Leading legal firm in Manchester with a focus on collaboration and client service.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and to work in a fast-paced, engaging environment.
- Why this job: Join a vibrant team and gain valuable experience in the legal field while making a real impact.
- Qualifications: Strong organisational skills and a passion for client service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Department: Real Estate - Professional Support Hub
Location: Manchester
Description
Working as a team to act as a point of contact for lawyers and to ensure the effective completion of their work, as well as undertaking a variety of secretarial tasks. The LSA will manage the workflow by utilising Administrative Assistants (AA) and the Central Transcription Unit (CTU), retaining ownership and accountability of all tasks through to completion. Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service.
Key Responsibilities
- Client Relationship Management
- Manage the production of documents and check returned work produced by the CTU team/speech recognition for accuracy/formatting, before it is passed to the relevant lawyer.
- Take and make client related calls, dealing with and handling message taking as appropriate.
- Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring.
- Administrative
- Responsible for files to be opened and closed and supervise general filing requirements and record keeping and production of engagement letters ensuring compliant at all times.
- Monitor and track key dates for clients and ensure compliance procedures are up to date on all files and matters.
- Support lawyers in business development activities including the involvement in preparation of pitches and presentations, scheduling meetings e.g. tenders, internal client, etc.
- Manage diaries, ensuring they are up to date, anticipating requirements e.g. associated travel/accommodation bookings, meeting rooms, drafting itineraries, preparing agendas, preparing and circulating papers.
- Produce and maintain Excel spreadsheets as required.
- First point of contact for their team, dealing with queries and acting on initiative to provide exceptional client service, promoting and developing ownership within the teams.
- Arrange for the preparation and collation of internal sector newsletters and briefings.
- Uploading documents to PDF docs and editing documents using the same.
- Arrange photocopying, printing, organising couriers, sending out letters, faxes etc.
- Submitting documents for signature by clients via DocuSign.
- Receiving instructions via digital dictation for tasks and acting upon the same.
- Communication
- Key point of contact for lawyers to maintain relationships and ensure a high level of support is always provided by the team.
- Monitor post and/or emails and dealing with as appropriate ensuring all client related correspondence is passed on to an appropriate lawyer and actioned as necessary; proactively responding to and drafting responses on behalf of others, prioritising emails, collating necessary paperwork and e-filing.
- Liaising with and providing support to their immediate colleagues in the department, and where practical, other legal and support departments as requested.
- Assisting others where there is spare capacity or it is evident that a colleague needs assistance with their workload.
- Answering phone calls for other members of the team when they are away from their desk.
- Liaison with and taking direction from your HL.
- Liaise with the HL over any planned absences, arranging cover as necessary and communicating this to the relevant lawyers.
- Financial
- Assisting lawyers with billing related tasks.
- Reviewing and updating time allocation and disbursements ensuring appropriate matter allocation.
- Request cheques.
Legal Secretary REG Hub 2 in Manchester employer: DAC Beachcroft
DAC Beachcroft is an excellent employer, offering a dynamic and supportive work culture in Birmingham that prioritises employee well-being and professional growth. As a Case Administrator, you will benefit from a flexible hybrid working model, competitive remuneration, and the opportunity to be part of a new team dedicated to managing complex injury cases, ensuring your contributions are valued and impactful.
