At a Glance
- Tasks: Provide admin support and manage client relationships in a dynamic legal environment.
- Company: Join DAC Beachcroft, a leading international law firm with a collaborative culture.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a team that values your contributions and supports your career development.
- Qualifications: Experience in office administration and strong communication skills are essential.
- Other info: Exciting opportunity to work in a fast-paced environment with a focus on client service.
The predicted salary is between 28800 - 43200 £ per year.
The role provides administrative and file management support across the team. Work will come either directly from the lawyer or through the Team Leader or Secretaries. The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support, recognising and translating the needs and expectations into a responsive service.
Department: Clinical Risk
Location: Manchester
Key Responsibilities
- Client Relationship Management
- Taking instruction to undertake admin tasks relating to client relationship management.
- Responsible for ensuring current knowledge of client specific protocols and processes, and building these into current practices.
- Administrative
- File opening - ensuring matters are set up on case management system and accounts system in line with clients’ SLA.
- Checking incoming post – ensuring saved to VisualFiles, named correctly, shown to fee earner if applicable and then filed.
- Undertake all file closing/archiving procedures ensuring compliance at all times.
- Maintain accurate management and client information on an ongoing basis, in line with client and location protocols.
- Handle confidential information in line with the firm’s data security protocols.
- Electronic File History Bundling and sending to costs draftsman using PDF docs binder and Sharefile.
- Uploading to client's case management systems.
- Downloading and checking medical records and radiology and logging the same.
- Support for ad hoc duties.
- Communication
- Liaising with fellow team members on workloads and ensure deadlines are consistently met.
- Answering internal calls for other members of the team.
- Liaising with and taking direction from your Team Leader and lawyers.
- Financial
- Assisting with expenses as required.
- Checking accounts system.
- Responsible for managing priorities and workloads to ensure deadlines are met. Liaising with Team Leader where challenges arise.
- Checking client and internal data for accuracy.
- Ensuring compliance with firm wide/department policies and procedures.
- Responsible for checking post and/or emails and dealing with as appropriate ensuring all client related correspondence is appropriately filed in firm’s document management systems.
- Customer Service
- Attending team meetings.
- Liaising with lawyers and Team Leader to take instruction and liaise on work requirements.
- Consistently and appropriately update service users on progress where appropriate.
- Regularly offer assistance wherever possible.
- Firm wide
- Understands DAC Beachcroft is an international firm. Works with awareness of this structure to operate as one team/brand.
- Actively operates in the best interests of the firm at all times internally and externally.
- Operates in a regulated environment, effectively managing risk and compliance issues including data security.
Skills, Knowledge and Expertise
- Relevant office-based administration experience.
- An aptitude for administration management and processes, with experience of working with document management/case management systems.
- Intermediate knowledge of Microsoft Office.
- An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times.
- Good organisational skills and ability to manage own time effectively within a fast-paced environment.
- Conscientious, taking personal responsibility for own work and accountability for its delivery and quality.
- Positive can-do attitude with the ability to adapt to change.
- Excellent attention to detail.
- Customer/client service focused.
- Proactive, professional and flexible approach to work.
- Keen to develop over a period of time with a willingness and ability to learn.
- Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Administrative Assistant - Clinical Risk Manchester employer: DAC Beachcroft
Contact Detail:
DAC Beachcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant - Clinical Risk Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DAC Beachcroft on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s values and recent news. This shows you’re genuinely interested and ready to contribute to their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for administrative roles and how you can highlight your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Administrative Assistant - Clinical Risk Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in administrative support and client relationship management. We want to see how your skills align with the specific needs of the Clinical Risk team.
Show Off Your Organisational Skills: In your application, give examples of how you've effectively managed workloads and met deadlines in a fast-paced environment. We love candidates who can demonstrate their ability to juggle multiple tasks while maintaining attention to detail.
Communicate Clearly: Since communication is key in this role, ensure your written application is clear and professional. Use straightforward language and structure your thoughts logically so we can easily see your qualifications and enthusiasm for the position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DAC Beachcroft
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant in Clinical Risk. Familiarise yourself with client relationship management and file management processes, as well as the specific protocols mentioned in the job description.
✨Showcase Your Organisational Skills
During the interview, be ready to discuss how you manage your time and priorities effectively. Share examples of how you've handled multiple tasks or deadlines in a fast-paced environment, highlighting your attention to detail and ability to adapt.
✨Communicate Like a Pro
Since this role involves liaising with team members and clients, practice your communication skills. Be prepared to demonstrate how you would handle internal calls or client correspondence, ensuring you convey professionalism and a customer-focused attitude.
✨Emphasise Your Team Spirit
This position requires a collaborative approach, so highlight your experience as a team player. Discuss how you've contributed to team goals in the past and your willingness to take on new responsibilities, showing that you're keen to support your colleagues and the firm’s objectives.