Paralegal - Complex Injury in London

The Complex Injury team is looking for a Paralegal to join the London team. You will assist lawyers in the team in running complex and catastrophic injury files of a high value and importance to our clients. The Complex Injury team works on behalf of insurance companies and corporates, investigating and resolving high value personal injury compensation claims. This is an exciting time to join as you will be part of a new and expanding team.

CSG advises insurers and corporate clients in their defence of claims of all values, types and complexity. Our National team whose clients are a mix of leading names in the insurance industry as well as household name corporates, deal with all aspects of defendant litigation, including complex and catastrophic injury. Increasingly, the team is getting involved in pre‑emptive advice on these issues as well as dispute resolution.

What you will do?

• Provide a timely, professional and high‑quality service to our clients in the management of claims.
• Comply with internal and external service level agreements.
• Handle confidential information in line with the firm's data security protocols.
• Ensure appropriate key dates reminders are in place on all matters.
• Ensure that a timetable exists to enable the progression of the case to resolution.
• Prompt the principal lawyer to action matters diarised.
• Maintain internal and external case management documents.
• Record timely and accurate management information.
• Maintain an awareness of the firm's strategies and plans.
• Develop technical knowledge through completing online courses, attending training sessions and reading appropriate publications.
• Act as a point of contact for clients.
• Handle routine correspondence and communications with the client, third parties and claimants’ solicitors to ensure the progression of the case to resolution.
• Assume responsibility for agreed tasks on a claim including assisting with investigations, instructing experts, handling disclosure and instructing counsel.
• Meet individual financial targets.
• Liaise with accounts on billing queries.

Who you are

• A keen interest in working on complex and catastrophic injury claims.
• At least 2 years’ experience of dealing with litigated bodily injury claims.
• Excellent communication and organizational skills and an eye for detail.
• Good commercial awareness with an ability to view matters from a business perspective.
• A flexible attitude with an ability to adapt to rapid change, both internally and in the context of clients' businesses.
• The ability to work as a team player with a collegiate approach to knowledge sharing and problem solving, both internally and with the clients.
• Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance - well‑rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
• Opportunities for growth and progression including professional funding.
• In person and remote social events.
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!