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- Tasks: Support lawyers by managing workflows, client communications, and administrative tasks.
- Company: Dynamic legal firm in Newcastle with a focus on teamwork.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced legal setting.
- Why this job: Join a vibrant team and gain hands-on experience in the legal field.
- Qualifications: Strong organisational skills and a passion for client service.
The predicted salary is between 24000 - 28000 £ per year.
Department: Real Estate - Professional Support Hub
Location: Newcastle
Description
Working as a team to act as a point of contact for lawyers and ensuring the effective completion of their work, as well as undertaking a variety of secretarial tasks. The LSA manages the workflow by utilising Administrative Assistants (AA) and the Central Transcription Unit (CTU), retaining ownership and accountability of all tasks through to completion. Provide a high-quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service.
Key Responsibilities
- Client Relationship Management
- Manage the production of documents and check returned work produced by the CTU team/speech recognition for accuracy/formatting before it is passed to the relevant lawyer.
- Handling client-related calls and message taking as appropriate.
- Keeping up to date with client-specific protocols and processes, implementing them, providing guidance and training to others where necessary and ongoing monitoring.
- Administrative
- Open and close files, supervise general filing requirements and record-keeping, and produce engagement letters ensuring compliance at all times.
- Monitor and track key dates for clients, ensuring compliance procedures are up to date on all files and matters.
- Support lawyers in business development activities, including preparation of pitches and presentations, scheduling meetings, tenders, internal client meetings, etc.
- Manage diaries, ensuring they are up to date, anticipating requirements (e.g., travel/accommodation bookings, meeting rooms), drafting itineraries, preparing agendas, and circulating papers.
- Produce and maintain Excel spreadsheets as required.
- Act as first point of contact for the team, dealing with queries and proactively providing exceptional client service, fostering ownership within the teams.
- Arrange internal sector newsletters and briefings.
- Upload documents to PDF, edit documents using the same.
- Arrange photocopying, printing, organize couriers, send out letters, faxes, etc.
- Submit documents for signature by clients via DocuSign.
- Receive instructions via digital dictation for tasks and act upon them.
- Communication
- Key point of contact for lawyers to maintain relationships and ensure a high level of support is always provided by the team.
- Monitor post and emails, ensuring all client-related correspondence is passed to an appropriate lawyer and actioned as necessary; proactively respond to and draft responses on behalf of others, prioritise emails, collate necessary paperwork and e-file.
- Liaise with and provide support to immediate colleagues in the department, and where practical, other legal and support departments as requested by the HL.
- Answer phone calls for other team members when they are away from their desk.
- Liaise with the HL for direction, and coordinate planned absences, arranging cover as necessary and communicating this to the relevant lawyers.
- Financial
- Assist lawyers with billing-related tasks.
- Review and update time allocation and disbursements, ensuring appropriate matter allocation.
- Request cheques.
Legal Support Assistant REG Hub 2 employer: DAC Beachcroft
Contact Detail:
DAC Beachcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Support Assistant REG Hub 2
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the legal field, especially those who have worked as Legal Support Assistants. They can give you insider tips and might even refer you directly, which is always a bonus!
✨Tip Number 2
Prepare for interviews by practising common questions related to client relationship management and administrative tasks. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed workflows or supported teams in previous roles. This will demonstrate your ability to handle the responsibilities of a Legal Support Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Legal Support Assistant REG Hub 2
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Legal Support Assistant role. Highlight your relevant experience in managing workflows, client relationships, and administrative tasks. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves a lot of communication with lawyers and clients, it's essential to demonstrate your strong communication abilities. Use clear and concise language in your application, and maybe share examples of how you've effectively managed client interactions in the past.
Highlight Organisational Skills: We’re looking for someone who can juggle multiple tasks and keep everything running smoothly. In your application, mention any experience you have with diary management, document production, or any tools you’ve used to stay organised. Show us you can keep the wheels turning!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at DAC Beachcroft
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Legal Support Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing client relationships and handling administrative duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role involves a lot of workflow management and organisation, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised tasks and ensured everything was completed on time, as this will resonate well with the interviewers.
✨Demonstrate Client Service Excellence
Exceptional client service is crucial for this position. Think of instances where you've gone above and beyond to assist clients or colleagues. Be ready to share these stories during the interview, as they will illustrate your commitment to providing high-quality support and maintaining strong relationships.
✨Prepare for Practical Scenarios
Interviews for this type of role may include practical scenarios or questions about how you'd handle specific situations, such as managing a busy lawyer's diary or dealing with client-related queries. Practice your responses to these types of questions so you can confidently showcase your problem-solving skills and adaptability.