Drive Technology Delivery That Makes a Real DifferenceWe're seeking a strategic and delivery-focused Head of Platform & Product Delivery to lead the successful implementation of critical technology projects, platforms, and products across the business.This is a high-impact leadership role within CSG, the insurance claims legal services division of DAC Beachcroft. From large-scale system implementations to data and AI-enabled products, you will be at the forefront of driving transformation and business value.About the RoleAs Head of Platform & Product Delivery, you will lead the delivery function, ensuring appropriate platform and product roadmaps are in place, projects are delivered on time, within budget, and to the highest quality standards, underpinned by appropriate delivery methodologies. Lead and develop the technology delivery function, establishing strong PMO governance, reporting, and delivery disciplines.Oversee major technology programmes and implementations, including case management systems, data platforms, HR, finance, and CRM solutions.Drive agile delivery practices across technology teams, proactively identifying and removing delivery risks and roadblocks.Act as the bridge between business and technology teams, ensuring clear communication and alignment throughout project lifecycles.Oversee quality assurance, testing strategies, and release management processes for business-critical platforms.Lead the delivery of client-facing technology solutions, including customer portals, system integrations, automated workflows, and emerging AI-enabled products.Track and report on product, platform and programme performance and business value creation.Proven success managing complex technology implementations in regulated environments.Strong understanding of both programme management, governance frameworks, and PMO best practice as well as demonstrable experience of establishing a Product Management disciplines within a rapidly growing business. Experience leading high-performing delivery, project management, or product teams.Strong knowledge of agile delivery methodologies, with experience operating within hybrid agile and waterfall environments.Ability to balance strategic planning with hands-on delivery execution.Excellent stakeholder management and communication skills, with the ability to engage and influence at all levels. Desirable Skills & ExperienceExperience delivering highly automated claims or case management platform implementations.Knowledge of data platform, business intelligence, and AI product delivery.Relevant qualifications such as PRINCE2, MSP, Agile, Scrum, SAFe, or equivalent.Experience leading digital transformation programmes across multiple business functions.Familiarity with product management disciplines and customer-centred design approaches.High levels of flexibility and a great work life balance - well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)Opportunities for growth and progression including professional fundingIn person and remote social eventsOpportunity to get involved in a range of Environmental, Social and Governance (ESG) activitiesWe are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). DepartmentCSG - Business Operations (Audit / Risk / Client Account Management / Finance / Legal / People / Procurement / Property and Facilities / Sales and BD / IT)Employment TypePermanentWorkplace typeFully remote
Head of Product Management and Delivery employer: DAC Beachcroft
Join our prestigious London-based Construction Professional Indemnity team, where you will be part of a collaborative and dynamic work culture that values professional growth and development. As a Junior Project Associate, you will have the opportunity to work on complex, high-value matters alongside experienced colleagues, gaining invaluable insights into the construction and insurance sectors. With a strong focus on employee well-being and a hybrid working model, we offer a supportive environment that encourages innovation and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
