At a Glance
- Tasks: Manage and recover outstanding debts while building strong relationships with clients and stakeholders.
- Company: Join a dynamic finance team at a leading professional services firm in Birmingham.
- Benefits: Enjoy flexible working, private medical insurance, and opportunities for growth and progression.
- Other info: Be part of a diverse and inclusive workplace with exciting social events and ESG activities.
- Why this job: Make a real impact on financial performance while developing your skills in a supportive environment.
- Qualifications: Experience in debt collection or credit control, with strong communication and organisational skills.
The predicted salary is between 31000 - 31000 £ per year.
Department
CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Location
- Birmingham
- Description
- We are seeking an experienced and motivated
Debt Controller to join our Finance team on a 6 month fixed term contract.
This is a fantastic opportunity for a highly organised professional who thrives in a target-driven environment and enjoys building strong relationships with both internal and external stakeholders.
As a Debt Controller, you will play a key role in managing and recovering outstanding debt across the firm.
Through proactive communication, problem-solving, and effective stakeholder management, you will ensure debts are collected efficiently, helping to support the firm's financial performance and minimise risk.
Working as part of our Debt Recovery team, you will collaborate closely with Partners, Lawyers, Clients, and Finance colleagues to resolve payment issues, improve collection processes, and deliver an exceptional level of service.
What you will do?
- Manage a portfolio of outstanding debt to support cash collection targets and reduce aged debt.
- Conduct a high volume of outbound calls and emails to clients regarding outstanding invoices.
- Build and maintain effective relationships with Partners, Lawyers, and Clients to facilitate debt recovery.
- Deliver a professional and customer-focused approach while managing sensitive collection conversations.
- Investigate and resolve payment delays by liaising with internal departments and identifying root causes.
- Attend internal and external stakeholder meetings to discuss debt recovery strategies and account management.
- Prepare and distribute monthly statements of account using Excel.
- Maintain accurate records, notes, and activity updates within the 3E system.
- Develop and implement collection strategies to maximise recoveries and minimise overdue balances.
- Ensure all collection activities are completed in line with company procedures and service standards.
Who you are
- Previous experience within Debt Collection, Debt Recovery, Credit Control, or Accounts Receivable.
- Strong customer service and stakeholder management skills.
- Excellent verbal and written communication abilities.
- Proven ability to manage a high-volume workload and achieve collection targets.
- Strong organisational skills and attention to detail.
- Ability to work independently and use initiative to resolve issues.
- Excellent numerical and analytical skills.
• Proficient in Microsoft Office, particularly
- Excel
- Pivot Tables
- VLOOKUP/XLOOKUP
- Reporting and data analysis
- Flexible and proactive approach to work.
Desirable Skills & Experience
- Experience within a legal, professional services, or insurance environment.
- Knowledge of insurance collections.
- Experience managing bad debt recovery.
- Familiarity with Elite 3E or similar legal finance/accounting systems.
- Experience working with complex debt portfolios.
What's in it for you?
- High levels of flexibility and a great work life balance - https://www. dacbeachcroft. com/en/Work-with-us/Whats-in-it-for-you
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).
If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway.
You may be just the right candidate for this or other roles!
We are happy to talk flexible working with our Flex Forward scheme.
We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
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Debt Controller - 6 month FTC employer: DAC Beachcroft
DAC Beachcroft is an excellent employer, offering a dynamic and supportive work culture in Birmingham that prioritises employee well-being and professional growth. As a Case Administrator, you will benefit from a flexible hybrid working model, competitive remuneration, and the opportunity to be part of a new team dedicated to managing complex injury cases, ensuring your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Controller - 6 month FTC
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like DAC Beachcroft.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like DAC Beachcroft might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Debt Controller - 6 month FTC
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at DAC Beachcroft will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at DAC Beachcroft. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give DAC Beachcroft confidence in your short-term commitment to the role.
How to prepare for a job interview at DAC Beachcroft
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with DAC Beachcroft.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure DAC Beachcroft that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
