At a Glance
- Tasks: Support and enhance the firm's CRM and marketing systems while ensuring data accuracy.
- Company: Join DAC Beachcroft, a leading international law firm with a collaborative culture.
- Benefits: Gain valuable experience in a professional environment with opportunities for growth.
- Other info: Inclusive employer committed to supporting diverse candidates.
- Why this job: Develop your skills in data management and technology while making a real impact.
- Qualifications: Experience with databases and a passion for data quality are essential.
The predicted salary is between 27000 - 33000 £ per year.
CRM Coordinator
Department
Business Services - Clients and Markets
Employment Type
Fixed Term Contract
Location
- Newcastle
- Description
DAC Beachcroft is a leading international law firm with a strong reputation across a range of sectors and markets.
Our Clients & Markets function plays a critical role in helping the firm strengthen client relationships, support business development activity, and make informed decisions through high-quality data and technology.
We're looking for a Marketing Operations, CRM & Platforms Coordinator to join our Marketing Operations, Digital Experience & Intelligence (MODEI) team.
This is an excellent opportunity for someone who enjoys working with data, systems and technology, and is keen to develop their skills within a collaborative and forward-thinking professional services environment.
In this role, you'll help ensure the accuracy, integrity and effectiveness of the firm's CRM, email marketing and relationship intelligence platforms.
You'll work closely with colleagues across the business, supporting users, improving data quality, and helping to drive best practice across our marketing technology landscape.
- Develop your expertise across CRM, marketing technology and data management platforms.
- Work with a wide range of stakeholders across the firm, including Marketing, Business Development and Business Services teams.
- Contribute to projects that improve data quality, reporting capability and user experience.
- Gain exposure to digital tools, automation and data-driven decision-making.
- Join a supportive team committed to innovation, collaboration and continuous improvement.
Key Responsibilities
- Provide day-to-day support for the firm's marketing systems, CRM and related platforms.
- Monitor, maintain and improve data quality across key systems and databases.
- Analyse and report on data quality trends, identifying opportunities for improvement.
- Carry out data cleansing, validation and enrichment activities to ensure information remains accurate and up to date.
- Consolidate duplicate records and support ongoing data governance initiatives.
- Assist with contact and company data archiving processes.
- Identify opportunities to automate data updates and streamline existing processes.
- Support the testing and rollout of new system features, enhancements and integrations.
- Maintain data structures, categories and segmentation to improve reporting and campaign effectiveness.
- Work collaboratively with colleagues across the business to encourage data best practice and consistent processes.
- Ensure all activities are carried out in line with GDPR, regulatory requirements and firm policies.
- Handle confidential information with appropriate care and attention to data security.
Skills, Knowledge and Expertise
We're interested in hearing from candidates who can demonstrate
- Experience working with databases, CRM platforms, spreadsheets or business systems.
- Strong attention to detail and a passion for data accuracy and quality.
- Good organisational skills with the ability to manage multiple priorities effectively.
- Excellent communication and stakeholder engagement skills.
- A genuine interest in technology, systems and continuous improvement.
- Basic knowledge of data cleansing, reporting or data management principles.
- Understanding of GDPR and responsible data handling practices.
- Confidence working with Microsoft Excel and willingness to develop advanced skills.
- An analytical mindset with the ability to identify trends and recommend improvements.
- Experience working within a professional services environment would be advantageous, but is not essential.
- A proactive approach and enthusiasm for learning new technologies and processes.
- Additional Information
As a Disability Confident Scheme employer, we’re committed to providing an inclusive and accessible recruitment process.
If you need any reasonable adjustments at any stage (including the application, assessment or interview process), please contact in confidence with the vacancy reference in the subject line, and we’ll be happy to help.
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CRM Coordinator employer: DAC Beachcroft
DAC Beachcroft is an excellent employer, offering a dynamic and supportive work culture in Birmingham that prioritises employee well-being and professional growth. As a Case Administrator, you will benefit from a flexible hybrid working model, competitive remuneration, and the opportunity to be part of a new team dedicated to managing complex injury cases, ensuring your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Coordinator
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
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We think you need these skills to ace CRM Coordinator
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at DAC Beachcroft from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at DAC Beachcroft specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at DAC Beachcroft
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at DAC Beachcroft, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show DAC Beachcroft you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure DAC Beachcroft that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for DAC Beachcroft, so think on your feet and don't hesitate to showcase your creativity!
