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- Tasks: Support lawyers in managing complex injury cases and ensure deadlines are met.
- Company: Join a dynamic team at a leading law firm in Birmingham.
- Benefits: Enjoy flexible working, private medical insurance, and discounted gym membership.
- Other info: Opportunities for growth, professional funding, and involvement in ESG activities.
- Why this job: Be part of an expanding team making a real difference in clients' lives.
- Qualifications: Strong communication skills and ability to work independently in a fast-paced environment.
The predicted salary is between 23000 - 25000 £ per year.
The CSG Complex Injury team is looking for a Case Administrator to join the team. You will provide admin support to lawyers in the team in running complex and catastrophic injury files of a high value and importance to our clients. The Complex Injury team works on behalf of insurance companies and corporates, investigating and resolving high value personal injury compensation claims. This is an exciting time to join, as you will be part of a new and expanding team.
What you will do:
- Assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm
- Assist with the set-up of new files in the case management system
- Diarise court directions
- Update CRU certificates
- Obtain and chase medical records
- Submit payment requests
- Chase orders and settlement cheques
- Liaise with courts, opponent solicitors and other third parties
- Complete basic legal forms
- Organise and prepare for counsel instructions
- Perform other administrative duties as required
Who you are:
- Excellent communication skills with a positive and enthusiastic approach to your work
- Ability to work on own initiative without close supervision
- A co‑operative team player able to work effectively within a pressurised environment and to tight deadlines
- Organised and able to prioritise and manage a constantly changing workload
- Able to make decisions within own areas of responsibility
- Excellent attention to detail
- IT literate
- Good telephone manner
- Administration experience or practical experience of file management (preferred)
- Experience of using a case management system (preferred)
- Experience of finance systems (preferred)
- Demonstrates alignment with the firm’s cultural principles (Clear, Creative, Determined and Supportive)
What’s in it for you:
- High levels of flexibility and a great work‑life balance
- A well‑rounded remuneration package (including private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In‑person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
- We are happy to talk flexible working with our Flex Forward scheme – we encourage you to discuss this with us during the hiring process if you would like to explore it further.
- We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).
If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Case Administrator - Complex Injury employer: DAC Beachcroft
Contact Detail:
DAC Beachcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator - Complex Injury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Case Administrator - Complex Injury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Case Administrator. Highlight any admin experience, especially in file management or legal settings, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the Complex Injury team and how your skills align with their needs. Be sure to mention your ability to work under pressure and meet tight deadlines.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at DAC Beachcroft
✨Know Your Stuff
Before the interview, make sure you understand the role of a Case Administrator in the Complex Injury team. Familiarise yourself with the types of cases they handle and the specific tasks mentioned in the job description. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs or experiences. Think about times when you had to liaise with different parties or manage expectations, as this will show you can thrive in a pressurised environment.
✨Be Organised and Proactive
The job requires managing multiple tasks and deadlines, so come prepared with examples that showcase your organisational skills. Discuss how you prioritise tasks and manage changing workloads, as this will highlight your ability to work independently and efficiently.
✨Align with Their Culture
Familiarise yourself with the firm's cultural principles: Clear, Creative, Determined, and Supportive. Think of ways you embody these values and be ready to share specific examples during the interview. This will show that you're not just a fit for the role, but also for the company culture.