At a Glance
- Tasks: Support colleagues with queries and assist in onboarding new starters.
- Company: Join DAC Beachcroft, a leading international firm with a collaborative culture.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with chances to work on exciting projects.
- Why this job: Be the first point of contact and make a positive impact on colleague experiences.
- Qualifications: Experience in administration and a client-focused approach are preferred.
The predicted salary is between 30000 - 40000 € per year.
Department: Business Services - Human Resources
Location: Bristol
The level 1 People Assistant provides essential administrative and customer‑focused support to DACB. This role is typically the first point of contact for colleague queries and supports day‑to‑day people processes, ensuring accuracy, confidentiality, and a positive colleague experience. The People Support team is well‑established and there are opportunities to work on projects, process improvements and to continuously develop.
Key Responsibilities
- Act as the first point of contact for People queries via email, phone or ticketing system.
- Collaborate as part of a team of People Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.
- Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation.
- Collating new starter information, signed contracts and ensuring all colleague information is received in a timely manner.
- Support with all aspects of the colleague lifecycle and processing changes.
- Generate People team correspondence to support People processes.
- Undertake administrative activity in support of core People processes e.g. induction, recruitment, training, probation, maternity, leaver processes.
- Ensure that People systems are updated and executed accurately in time for monthly payroll.
- Accurate maintenance of electronic People files in line with data protection requirements.
- Maintaining absence (holiday, sickness, unpaid leave) providing reports when required, escalating issues as appropriate.
- Escalate complex or sensitive queries/task to level 2 Senior People Assistants.
- Develop long‑lasting working relationships with the Centres of Excellence and HRBPs.
- Accurate and timely processing of requests in accordance with agreed SLAs.
- Proactively identify and contribute to enhancements to processes in order to improve team efficiency.
- Handling confidential information in line with the firms data security protocols.
- Supporting the wider People team with ad‑hoc project work and cyclical activities.
- Communicate effectively with the business to provide a professional and high quality service provision.
Skills, Knowledge and Expertise
- Previous People/Recruitment/L&D administration experience is desirable, ideally within a service delivery and team environment.
- A client service‑focused approach with an excellent eye for detail and a concern for quality and accuracy.
- Experience in delivering outstanding customer service.
- Good written and verbal communication skills.
- Team oriented and collaborative with a flexible, can do attitude.
- The ability to multitask and prioritise a full workload under pressure and the capability to work on own initiative.
- Must have excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word.
- Experience of operational People/Recruitment/L&D systems is desirable.
- CIPD qualified, or working towards qualification desirable.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
People Assistant in Bristol employer: DAC Beachcroft
DAC Beachcroft is an exceptional employer located in Bristol, offering a supportive and collaborative work environment for People Assistants. With a strong focus on employee development, the firm provides opportunities to engage in meaningful projects and process improvements while ensuring a positive colleague experience. The culture promotes flexibility through the Flex Forward scheme, making it an ideal place for those seeking a rewarding career in human resources.
StudySmarter Expert Advice🤫
We think this is how you could land People Assistant in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on DAC Beachcroft. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine during the interview.
✨Tip Number 3
Show off your people skills! As a People Assistant, you'll be the first point of contact for queries. Be ready to share examples of how you've provided excellent customer service in the past, and how you handle tricky situations with grace.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace People Assistant in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Assistant role. Highlight your relevant experience in HR or administration, and show us how your skills align with our needs at DAC Beachcroft.
Show Off Your Communication Skills:Since this role involves being the first point of contact for colleague queries, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and professional language in your application to reflect this.
Be Detail-Oriented:Attention to detail is key in this role, especially when handling confidential information. Make sure your application is free from typos and errors, and that it accurately represents your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently, and you'll have access to all the latest updates about the hiring process.
How to prepare for a job interview at DAC Beachcroft
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the People Assistant role and its responsibilities. Familiarise yourself with DAC Beachcroft's structure and values, as this will help you demonstrate your alignment with their goals during the conversation.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service and handling queries. Prepare specific examples from your past experiences that showcase your skills in administration, communication, and teamwork, as these are crucial for the role.
✨Showcase Your IT Skills
Since the role requires excellent IT literacy, particularly in Microsoft Office, be ready to discuss your experience with these tools. You could even mention any specific projects where you used Excel or Word effectively, as this will highlight your capability to handle administrative tasks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in the People Support team. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
