Paralegal - Commercial Litigation (Insurance) in Birmingham

We are delighted to announce that we are looking for Paralegals to join us in Birmingham on a permanent basis. We are looking for Paralegals to join our specialist insurance litigation teams at CSG. This is an excellent opportunity to develop your legal skills, knowledge and career across our Motor Recoveries, Property Recoveries, Property Subsidence and Motor Injury teams.

About the teams:

• Motor Recoveries and Property Recoveries team cover a range of insurance issues including: RTA, impact, escape of water, escape of oil, product liability, defective premises, accidental damage, fire, contribution or enforcement. A recovery claim is challenged on a number of grounds including liability, causation and quantum. As part of the small claim centre of excellence, you will progress your own cases through pre-action and litigation.
• Recoveries (DA) team - you will handle your own caseload of Fast & Multi-Track matters, including liability disputes and a variety of litigated and pre-litigated work.
• Property Subsidence team handles a mix of claims from tree root damage, to tree failures and Knotweed cases, covering subrogated recoveries, mitigation, TPO, liability and coverage. This is a highly specialised area of law and are offering the opportunity to invest time in developing you into a specialist in this field.
• Motor Injury team deals specifically with motor injury claims of all values and complexities. We have a progressive approach and a market leading reputation for not just simply tackling litigation, but also for tracking and analysing behaviours and trends with a view to providing our clients with bespoke strategies and analysis of changing market behaviours.

This role will be situated in Birmingham, where you will be asked to come into the office 5 times a week during your probation period. After successfully passing probation you may move to a hybrid working pattern.

What you will do?

• Provide a timely, professional and high-quality service to our clients in the management of pre-litigated and litigated recovery cases.
• Screen matters for prospects and liaise with clients upon receipt of instructions.
• Review instructions and provide client advice on case prospects.
• Be responsible for a varied caseload of pre-litigated and litigated work.
• Assess liability and quantum and develop an appropriate strategy for the case.
• Resolve claims through negotiation and litigation within client service standards.
• Instruct experts and counsel, draft Witness Statements and other Court documents.
• Maintain contact with our clients and their Customers whilst proactively managing their expectations.

Who you are

• We are happy to hear from graduates and those with customer service or retail experience who are team players and have the passion for learning.
• Prioritisation and Organisation Skills - the ability to structure your time well, prioritise work effectively and recognise when to ask for help.
• Interpersonal skills - communication skills to liaise with clients, intermediaries and colleagues on the phone and in person.
• Analytical skills - The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• Commercial sense - The ability to know the principle or law but also know when is it worth pursuing it.
• Resilience - The ability to stand their ground in a telephone negotiation and to receive feedback.
• Commitment and enthusiasm - with a professional attitude.
• Alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance.
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
• Opportunities for growth and progression including professional funding.
• In person and remote social events.
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).