At a Glance
- Tasks: Manage claims and provide top-notch service to clients in a dynamic legal environment.
- Company: Join a leading firm with a commitment to diversity and inclusion.
- Benefits: Enjoy flexible work-life balance, private medical insurance, and professional growth opportunities.
- Other info: Engage in exciting social events and ESG activities while working in a supportive team.
- Why this job: Kickstart your career in law while making a real impact on client cases.
- Qualifications: Recent graduates or those with customer service experience are welcome to apply.
We are looking for a Case Administrator to join our Vehicle Hire and Damage Team in Birmingham or Newport. If you are a recent graduate with experience in administration or have worked as an administrator in the past and want a new challenge in the legal sector, this role could be for you.
What you will do
- Provide a timely, professional and high-quality service to our clients in the management of claims.
- Assist with the setting-up of new files on the case management system.
- Assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion.
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:
- Adherence to internal and client SLAs and KPIs.
- Achievement of agreed financial targets.
- Submitting payment requests.
- Chasing settlement payments.
- Liaising with Opponent Solicitors and other Third Parties.
- Managing Court Portal.
- Managing client daily reports / weekly reports.
- Daily client queries / adhoc requests.
Who you are
- We are happy to hear from graduates or those with customer service/retail experience who are team players and have the passion for learning.
- Practical experience of file management.
- Good telephone manner.
- Organised and able to prioritise and manage a constantly changing workload.
- Excellent attention to detail.
- Able to make decisions within own areas of responsibility.
- Ability to work on own initiative without close supervision.
- A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines.
- Excellent communication skills with a positive and enthusiastic approach to their work.
- Experience of using a case management system preferred but not essential.
- Experience of finance systems preferred but not essential.
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).
What’s in it for you
- High levels of flexibility and a great work life balance.
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
- Opportunities for growth and progression including professional funding.
- In person and remote social events.
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Case Administrator - Vehicle Hire and Damage in Birmingham employer: DAC Beachcroft
Join our dynamic Vehicle Hire and Damage Team in Birmingham or Newport, where we prioritise a supportive and inclusive work culture that fosters professional growth. With a well-rounded remuneration package, flexible working options, and opportunities to engage in meaningful Environmental, Social and Governance (ESG) activities, we are committed to providing a rewarding environment for our employees. Whether you're a recent graduate or an experienced administrator, you'll find a place here that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Case Administrator - Vehicle Hire and Damage in Birmingham
✨Get Involved in Legal Communities
Join local legal societies or student law groups. These are a goldmine for networking and often host events where you can meet professionals from firms like DAC Beachcroft. Plus, you might run into opportunities for mentorship or internships!
✨Showcase Your Skills at Events
Attend law fairs and workshops to meet potential employers face-to-face. Practise your pitch about why you're excited about joining the field and how you'd fit in at firms like DAC Beachcroft. This can make you memorable!
✨Utilise Your University Resources
Tap into your university's career services, especially those that focus on law. They often have exclusive access to internships and entry-level positions that aren’t advertised widely. Don’t hesitate to ask for help!
✨Apply Directly Through Company Websites
When you find openings that excite you, like roles at DAC Beachcroft, apply directly through their website. This often shows your genuine interest and can speed up the process compared to generic application sites. Let's get you noticed!
We think you need these skills to ace Case Administrator - Vehicle Hire and Damage in Birmingham
Some tips for your application 🫡
Show Off Your Legal Knowledge:When applying for an entry-level role in legal law services, make sure to highlight any relevant coursework or certifications you've completed. Mention any specific areas of law you've studied or written about — this shows we're engaged with the field and can bring fresh ideas to DAC Beachcroft.
Tailor Your CV for the Legal Sector:A legal CV should focus heavily on your academic achievements, including your grades if they're strong. Don't forget to list any internships, volunteer roles, or relevant extracurricular activities. This is our chance to showcase how eager we are to learn and contribute to DAC Beachcroft!
Craft a Compelling Cover Letter:In your cover letter, it's important to convey not only your qualifications but also your passion for law. Tell a story about why you're excited about this field and what draws you to this specific role at DAC Beachcroft. We're looking for personality as much as for qualifications!
Proof of Legal Skills:If you've done any legal writing, such as articles, blogs, or even school papers, consider including links or attachments to these works. It's a great way to demonstrate your writing and research skills, which are crucial in the legal world. We're all about showing, not just telling, at DAC Beachcroft!
How to prepare for a job interview at DAC Beachcroft
✨Brush Up on Legal Terminology
As we dive into legal law services, it’s key to be familiar with industry-specific jargon. Make sure to review terms like 'tort', 'contract', and 'statute'. This shows you’re not just sitting on the sidelines but are genuinely engaged with the field.
✨Highlight Your Research Skills
Legal roles heavily rely on research capabilities. During the interview, be ready to illustrate how you've utilised research methods in your studies or previous internships. It’s all about showing you can dig deep when it comes to case law or statutes!
✨Know Your Ethical Guidelines
Ethics are a huge part of the legal industry. Be prepared for questions about ethical dilemmas or professional responsibility. Familiarise yourself with codes of conduct relevant to the role so you can demonstrate your understanding during the chat with DAC Beachcroft.
✨Emphasise Eagerness to Learn
Since this is an entry-level role, your motivation and learning potential should shine through. Share specific examples of what you hope to gain from this role at DAC Beachcroft and how you plan to grow in the legal field.
