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- Tasks: Support lawyers by managing workflows, client communications, and document production.
- Company: Join a leading international law firm with a collaborative environment.
- Benefits: Permanent position with competitive salary and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and exceptional client service.
- Why this job: Be the vital link in client relationships and enhance your organisational skills.
- Qualifications: Experience in legal or professional services and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Department: Real Estate - Professional Support Hub
Employment Type: Permanent
Location: Newcastle
Description: As the single point of contact for partners, with responsibility for the completion of their work, PAs will undertake a variety of secretarial tasks and, where appropriate, will manage the workflow by utilising Administrative Assistants (AAs) and the Central Legal Support team (CLS), retaining ownership and accountability of all tasks through to completion. Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service.
Key Responsibilities
- Client Relationship Management
- Become an active part in the care of clients and be wholly familiar with contacts/clients and dealing with basic client queries as appropriate.
- Manage the production of documents and check returned work produced by the CLS team/speech recognition for accuracy/formatting, before it is passed to the relevant lawyer.
- Taking and making client related calls, dealing with and handling message taking as appropriate.
- Liaise with Clients proactively responding to and drafting responses on behalf of others, prioritising emails, collating necessary paperwork and e-filing.
- Liaising with clients and contacts involved in client matters, taking the lead on ensuring actions are taken forward, addressing queries personally and escalating as necessary.
- Liaising with and providing support to their immediate colleagues in the department, and where practical, other legal and support departments as requested by HL.
- Assisting others where there is spare capacity or it is evident that a colleague needs assistance with their workload.
- Minute taking, following up designated actions to ensure completion ahead of the next meeting.
- Liaison with and taking direction from your HL.
- Liaise with the HL over any planned absences, arranging cover as necessary and communicating this to the relevant lawyers.
- Assist partners and business development for client and event billing and credit control process.
- Responsible for the completion of complex billing; ensuring bills are prepared to the highest standards of accuracy and it’s undertaken within the team in accordance with the contractual requirement.
- Request cheques, bank transfers, and paying in money received, as appropriate.
- Reviewing and updating time allocation and disbursements ensuring appropriate matter allocation.
- Taking overall responsibility for the client billing process, ensuring compliance with client protocols at each stage.
- Anticipating and dealing with matter related finance administration to include BACs, TTs etc.
- Supporting the co-ordination of the WIP process.
- Responsible for managing priorities and workloads to ensure deadlines are met.
- Liaising with HL/SM where challenges arise.
- Responsible for managing the creation and maintenance of data rooms and client information in accordance with case milestones.
- Responsible for managing client and matter data, ensuring it is maintained and updated within appropriate systems, raising requests as appropriate.
- Online applications e.g. Companies House, Land Registry, Searchflow, forms.
- Undertaking searches and completion of requisite forms and submissions.
- Ensuring compliance with firm wide/department policies and procedures.
- Arranging and attending team meetings.
- Liaising with partners, lawyers, LSAs, HL and SM's to take instruction and liaise on work requirements.
- Consistently and appropriately update service users on progress where appropriate.
- Regularly offer assistance wherever possible.
- Understands DAC Beachcroft is an international firm. Works with awareness of this structure to operate as one team/brand.
- Actively operates in the best interests of the firm at all times internally and externally.
- Operates in a regulated environment, effectively managing risk and compliance issues including data security.
- Works in partnership with others to manage and mitigate commercial risk.
Skills, Knowledge and Expertise
- Significant experience of working in a legal or professional services environment.
- An aptitude for providing top level organisational support, anticipating support needs, producing documents and client communications of the highest standard.
- Advanced knowledge of Microsoft Office.
- Advanced knowledge of document management/case management systems.
- An effective communicator with the ability to establish and build client relationships; striving to provide exceptional service at all times.
- Customer/client service focused.
- Proven experience of managing high level client facing tasks and priorities, with a hands-on, practical approach.
- Effective at investigating issues and seeing a problem through to conclusion.
- Conscientious, taking personal responsibility for own work and accountability for its delivery and quality.
- Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges.
- Positive can-do attitude with the ability to adapt to change.
- Ability to lead, motivate and develop people.
- Confidential and discreet but able to redirect information when appropriate to ensure areas of concern are resolved effectively.
- Well organised and methodical with excellent attention to detail, ensuring accuracy in all client communications and deliverables.
Practice Assistant REG Hub 3 employer: DAC Beachcroft LLP
Contact Detail:
DAC Beachcroft LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Assistant REG Hub 3
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal and real estate sectors. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your interview skills! Mock interviews can be a game changer. Grab a friend or use online resources to simulate the interview experience. Focus on articulating how your skills align with the responsibilities of a Practice Assistant.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed workflows or supported teams in previous roles. Highlight your attention to detail and ability to juggle multiple tasks—these are key for the role!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Make sure to tailor your application to reflect your understanding of the role and how you can contribute to our team.
We think you need these skills to ace Practice Assistant REG Hub 3
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in legal or professional services. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Organisational Skills: Since this role is all about managing workflows and client relationships, give us examples of how you've successfully juggled multiple tasks in the past. We love a good story about keeping things running smoothly!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication reflects that. Avoid jargon unless it's relevant to the role!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DAC Beachcroft LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Practice Assistant in the Real Estate department. Familiarise yourself with the key tasks like client relationship management and document production. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised workloads and met deadlines, as this will highlight your capability to handle the demands of the position.
✨Demonstrate Client Service Excellence
Client service is crucial for this role, so think of specific instances where you've gone above and beyond for clients or colleagues. Share stories that illustrate your communication skills and ability to build relationships, as this will resonate well with the interviewers looking for someone who can provide exceptional service.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, workflow processes, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.