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- Tasks: Lead a billing team and oversee client onboarding to Ebilling portals.
- Company: Dynamic professional services firm with a focus on innovation.
- Benefits: Flexible work-life balance, private medical insurance, and growth opportunities.
- Why this job: Make an impact in a supportive environment while developing your career.
- Qualifications: 3+ years supervisory experience and expertise in Ebilling platforms.
- Other info: Join a diverse team and participate in exciting ESG activities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly motivated and experienced Billing Supervisor to join our dynamic professional services firm. Reporting to the Billing Manager, this role will focus on overseeing client billing with a strong emphasis on Ebilling processes and systems. The successful candidate will be responsible for onboarding clients onto various Ebilling portals, ensuring accurate and timely submission of invoices, and maintaining compliance with client-specific requirements. This position requires a broad knowledge of multiple Ebilling platforms and the ability to lead a team through complex billing arrangements while driving efficiency and accuracy. This role will mainly be remote but with travel into either our Birmingham office or Newport office when requested.
What you will do?
- Supervise and lead a billing team across a range of billing requirements, including Ebilling, providing guidance, training, monthly performance reviews, and probationary reviews, ensuring SMART objectives and succession planning are in place.
- Oversee onboarding of clients to Ebilling portals, ensuring correct setup and compliance with client-specific requirements.
- Ensure accurate and effective bill processing, delivery, and query resolution within agreed SLAs, maintaining data integrity for key items such as rates, references, and Ebilling specifications.
- Deliver exceptional client service, fostering a client-centric approach within the team.
- Work independently to problem-solve and implement strategies to maximize billing accuracy and efficiency, ensuring billing targets are achieved and providing regular feedback to management.
- Collaborate and scale promptly to senior stakeholders to resolve complex billing issues.
- Manage own ledger by way of example, handling clients with highly technical and complex billing and delivery arrangements.
- Support the Billing Manager in driving projects and initiatives, particularly those related to Ebilling and system enhancements.
Who you are
- Proven expertise in multiple Ebilling portals and onboarding of clients.
- Minimum of 3 years of supervisory experience in a high-volume, fast-paced environment.
- Excellent attention to detail and accuracy, with a commitment to “right first time” billing.
- Proven track record of meeting or exceeding billing targets and performance metrics.
- Ability to work independently, prioritize workload, and meet deadlines under conflicting demands.
- Exceptional client service skills, with the ability to communicate effectively and build strong stakeholder relationships.
- Strong numeracy skills and proficiency in Microsoft Office (Excel, Word), including pivot tables and VLOOKUP.
Desirable
- Experience with Elite 3E, Paperless Proforma, and EBH.
- Experienced in all areas of legal billing.
What's in it for you?
- High levels of flexibility and a great work life balance.
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits).
- Opportunities for growth and progression including professional funding.
- In person and remote social events.
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Billing Supervisor in Newport employer: DAC Beachcroft LLP
Contact Detail:
DAC Beachcroft LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Supervisor in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that Billing Supervisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your Ebilling knowledge. Make sure you can talk confidently about different platforms and your experience with onboarding clients. We want to see you shine and show how you can drive efficiency and accuracy in billing!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've supervised teams in the past, focusing on training and performance reviews. We love candidates who can inspire and guide others, especially in a fast-paced environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making the process as smooth as possible for you, so let’s get you on board with us!
We think you need these skills to ace Billing Supervisor in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Billing Supervisor role. Highlight your experience with Ebilling systems and supervisory roles, as we want to see how you can lead our team effectively.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show your attention to detail and ability to meet billing targets. We love seeing real-life applications of your expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re excited about the role and how your background makes you a perfect fit for our team. We want to feel your enthusiasm and see your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at DAC Beachcroft LLP
✨Know Your Ebilling Platforms
Make sure you brush up on your knowledge of various Ebilling portals before the interview. Be ready to discuss your experience with them and how you've successfully onboarded clients in the past. This will show that you’re not just familiar with the systems, but that you can lead a team effectively through complex billing arrangements.
✨Showcase Your Leadership Skills
As a Billing Supervisor, you'll be leading a team, so it's crucial to highlight your supervisory experience. Prepare examples of how you've guided teams, conducted performance reviews, and set SMART objectives. This will demonstrate your ability to foster a client-centric approach while driving efficiency.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle complex billing issues or client queries. Think of specific instances where you’ve successfully resolved problems and improved processes. This will showcase your independent working style and your commitment to achieving billing targets.
✨Emphasise Client Service Excellence
Exceptional client service is key in this role. Be prepared to discuss how you've built strong relationships with stakeholders and delivered outstanding service. Share anecdotes that illustrate your communication skills and your ability to maintain data integrity while meeting deadlines.
