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For Companies At a Glance
- Tasks: Chase and manage debts through calls and emails while ensuring excellent customer service.
- Company: DAC Beachcroft is a leading firm focused on finance and risk management.
- Benefits: Enjoy remote work, private medical insurance, gym discounts, and professional growth opportunities.
- Why this job: Join a supportive team with a strong culture and make a real impact on financial performance.
- Qualifications: Experience in collections, strong communication skills, and proficiency in Microsoft Office are essential.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Debt Controller – 12 month FTC
Application Deadline: 11 July 2025
Department: CSG – Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Employment Type: Fixed Term Contract
Location: Remote – England and Wales
Description
What you will do?
- High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.
- Regular contact with Partners, Lawyers & Clients regarding their debt.
- Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.
- Understand & manage the clients and Partners/Lawyers requirements.
- Seek collections which ensure cash collection targets are met and reduce aging.
- Maintaining 3E with up to date notes and system usage quality.
Who you are
- Experienced in all areas of collections.
- Client (internal and external) focused to deliver a high standard of service
- Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards
- Able to work on own initiative with a pro-active and flexible approach
- High attention to detail along with excellent communication and numeracy skills
- A good knowledge of Microsoft Office packages especially Excel and Word, pivot tables, vlookup etc
- Insurance collection knowledge would be advantageous but not essential.
- Experience of 3E / or similar legal accounting systems would be an advantage but not essential.
- Experience of working with bad debt would be advantageous but no essential.
What\’s in it for you?
- High levels of flexibility and a great work life balance – https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
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Debt Controller - 12 month FTC employer: DAC Beachcroft LLP
Contact Detail:
DAC Beachcroft LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Controller - 12 month FTC
✨Tip Number 1
Familiarise yourself with the 3E system or similar legal accounting systems. Even if you haven't used it before, understanding its functionalities can give you an edge during interviews and show your willingness to learn.
✨Tip Number 2
Brush up on your communication skills, especially in handling high-volume calls and emails. Practising how to maintain a professional yet friendly tone can help you stand out as a candidate who can provide excellent customer service.
✨Tip Number 3
Research common debt recovery strategies and be prepared to discuss them. Showing that you have thought about how to maximise collections and reduce delinquencies will demonstrate your proactive approach to the role.
✨Tip Number 4
Network with professionals in the finance and debt recovery sectors. Engaging with others in the field can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Debt Controller - 12 month FTC
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Debt Controller position. Understand the key responsibilities and required skills, such as experience in collections and proficiency in Microsoft Office.
Tailor Your CV: Customise your CV to highlight relevant experience in debt collection and customer service. Emphasise your organisational skills and ability to manage a changing workload, as these are crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to meet cash collection targets and manage client relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for a Debt Controller.
How to prepare for a job interview at DAC Beachcroft LLP
✨Know Your Numbers
As a Debt Controller, you'll be dealing with financial data regularly. Brush up on your numeracy skills and be prepared to discuss how you've managed collections in the past. Familiarity with Excel functions like pivot tables and vlookup will impress your interviewers.
✨Demonstrate Customer Service Skills
This role requires high levels of communication with both internal and external clients. Be ready to share examples of how you've provided excellent customer service in previous roles, especially in challenging situations.
✨Showcase Your Organisational Skills
The ability to manage a changing workload is crucial for this position. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when under pressure to meet targets.
✨Familiarise Yourself with 3E or Similar Systems
While experience with the 3E system isn't essential, having a basic understanding of legal accounting systems can set you apart. If you have any relevant experience, be sure to highlight it during your interview.
