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- Tasks: Support colleagues with queries and assist in onboarding new starters.
- Company: Join a leading international firm with a collaborative culture.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunities for professional development and process improvement projects.
- Why this job: Be the first point of contact for people queries and make a real difference.
- Qualifications: Experience in administration and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The level 1 People Assistant provides essential administrative and customer‑focused support to DACB. This role is typically the first point of contact for colleague queries and supports day‑to‑day people processes, ensuring accuracy, confidentiality, and a positive colleague experience. The People Support team is well‑established and there are opportunities to work on projects, process improvements and to continuously develop.
Main Responsibilities
- Act as the first point of contact for People queries via email, phone or ticketing system.
- Collaborate as part of a team of People Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.
- Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation.
- Collating new starter information, signed contracts and ensuring all colleague information is received in a timely manner.
- Support with all aspects of the colleague lifecycle and processing changes.
- Generate People team correspondence to support People processes.
- Undertake administrative activity in support of core People processes e.g. induction, recruitment, training, probation, maternity, leaver processes.
- Ensure that People systems are updated and executed accurately in time for monthly payroll.
- Accurate maintenance of electronic People files in line with data protection requirements.
- Maintaining absence (holiday, sickness, unpaid leave) providing reports when required, escalating issues as appropriate.
- Escalate complex or sensitive queries/task to level 2 Senior People Assistants.
- Develop long‑lasting working relationships with the Centres of Excellence and HRBPs.
- Accurate and timely processing of requests in accordance with agreed SLAs.
- Proactively identify and contribute to enhancements to processes in order to improve team efficiency.
- Handling confidential information in line with the firms data security protocols.
- Supporting the wider People team with ad hoc project work and cyclical activities.
- Communicate effectively with the business to provide a professional and high quality service provision.
Skills, Knowledge and Expertise
- Previous People/Recruitment/L&D administration experience is desirable, ideally within a service delivery and team environment.
- A client service‑focused approach with an excellent eye for detail and a concern for quality and accuracy.
- Experience in delivering outstanding customer service.
- Good written and verbal communication skills.
- Team oriented and collaborative with a flexible, can do attitude.
- The ability to multitask and prioritise a full workload under pressure and the capability to work on own initiative.
- Must have excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word.
- Experience of operational People/Recruitment/L&D systems is desirable.
- CIPD qualified, or working towards qualification desirable.
People Assistant in Bristol employer: DAC Beachcroft LLP
Contact Detail:
DAC Beachcroft LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Assistant in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at DAC Beachcroft on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common People Assistant scenarios. Think about how you'd handle colleague queries or onboarding processes. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your team spirit! During interviews, highlight your collaborative experiences. We love candidates who can work well with others and contribute to a positive colleague experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace People Assistant in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Assistant role. Highlight your relevant experience in HR or administration, and show us how your skills align with what we're looking for. A personal touch goes a long way!
Showcase Your Customer Service Skills: Since this role is all about providing top-notch support, emphasise any previous experience you have in customer service. Share examples of how you've handled queries or resolved issues effectively – we love to see that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at DAC Beachcroft LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the People Assistant role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as handling colleague queries and supporting onboarding processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a People Assistant, you'll be the first point of contact for colleague queries. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to communicate effectively and resolve issues promptly, as this will be crucial in making a positive impression during the interview.
✨Demonstrate Team Spirit
Collaboration is key in this role, so be ready to discuss how you've worked as part of a team in previous positions. Share specific instances where you contributed to team success or helped improve processes. This will show that you can work well with others and are committed to the firm's goals.
✨Prepare for Data Security Questions
Given the importance of confidentiality and data protection in this role, be prepared to discuss how you've handled sensitive information in the past. Familiarise yourself with data security protocols and be ready to explain how you would ensure compliance in your day-to-day tasks as a People Assistant.