Case Administrator - Motor Injury
Case Administrator - Motor Injury

Case Administrator - Motor Injury

Entry level 30000 - 42000 £ / year (est.) Home office (partial)
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DAC Beachcroft Dublin

At a Glance

  • Tasks: Manage claims and assist with case files in a dynamic legal environment.
  • Company: DAC Beachcroft is a leading law firm with a diverse client base in the insurance sector.
  • Benefits: Enjoy flexible working, private medical insurance, and opportunities for professional growth.
  • Why this job: Join a supportive team culture focused on learning and social impact.
  • Qualifications: Open to graduates or those with customer service experience; legal background preferred but not essential.
  • Other info: Remote work options available across the UK; apply even if you don't meet every qualification!

The predicted salary is between 30000 - 42000 £ per year.

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Join to apply for the Case Administrator – Motor Injury role at DAC Beachcroft Dublin

Case Administrator – Motor Injury

Application Deadline: 1 September 2025

Department: CSG – Casualty (EL/PL / CAT PI / Disease / Fraud / Motor / Credit Hire)

Employment Type: Permanent

Location: Birmingham

Description

DAC Beachcroft is looking to recruit an additional Case Administrator to join our Motor Injury Team within our Claims Solutions Group (CSG).

Our large multi-jurisdictional team, whose clients are a mix of leading names in the insurance industry as well as household name corporates, deal with all aspects of defendant litigation, to include catastrophic injury, pre-emptive advice and dispute resolution.

Through virtual working opportunities we are now looking for candidates based anywhere across the UK to join our national Motor Injury Team. Successful candidates will be joined with one of our hub office locations of Newport, Birmingham, Manchester or Glasgow where a hybrid model of working between the office and at home will be arranged.

What you will do?

You are expected to provide a timely, professional and high-quality service to our clients in the management of claims.

Depending on your role, and with the support of a supervisor and team manager you will be expected to:

  • Assisting with the set-up of new files in the case management system
  • To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
  • Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:
  • Adherence to internal and client SLAs and KPIs
  • Achievement of agreed financial targets
  • Assisting with MI completion
  • Assisting with updating Client portals
  • Diarising Court directions
  • Updating CRU certificates
  • Obtaining and chasing medical records,
  • Submitting payment requests
  • Chasing orders and settlement cheques
  • Liaising with Courts, Opponent Solicitors and other Third Parties
  • Completing basic legal forms
  • Organising and preparing for Counsel instructions
  • Other administrative duties, as required
  • Who you are

    We are happy to hear from graduates or those with customer service/retail experience who are team players and have the passion for learning. We\’d also like to hear from Paralegals who may already have experience working in a legal environment.

    You will ;

    • Be IT literate
    • Have a good telephone manner
    • Be organised and able to prioritise and manage a constantly changing workload
    • Excellent attention to detail
    • Able to make decisions within own areas of responsibility
    • Able to work on own initiative without close supervision
    • A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
    • Excellent communication skills with a positive and enthusiastic approach to their work
    • Experience of using a file management/ finance systems is preferred, but not essential
    • Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)

    What\’s in it for you?

    • High levels of flexibility and a great work life balance – https://jobs.dacbeachcroft.com/whats-in-it-for-you/
    • A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
    • Opportunities for growth and progression including professional funding
    • In person and remote social events
    • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

    We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Other

    Job function

    • Job function

      Legal

    • Industries

      Law Practice

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    Case Administrator - Motor Injury employer: DAC Beachcroft Dublin

    DAC Beachcroft is an exceptional employer, offering a dynamic work environment in Birmingham with a strong focus on flexibility and work-life balance. Employees benefit from a comprehensive remuneration package, including private medical insurance and opportunities for professional growth, all while being part of a diverse and inclusive culture that values creativity and support. With the option for hybrid working and involvement in meaningful ESG activities, DAC Beachcroft stands out as a rewarding place to build a career in the legal field.
    DAC Beachcroft Dublin

    Contact Detail:

    DAC Beachcroft Dublin Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Case Administrator - Motor Injury

    Tip Number 1

    Familiarise yourself with the specific responsibilities of a Case Administrator in the Motor Injury sector. Understanding the nuances of managing claims and liaising with various parties will help you demonstrate your knowledge during interviews.

    Tip Number 2

    Network with professionals in the legal field, especially those working in personal injury or insurance. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.

    Tip Number 3

    Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to handle the fast-paced environment described in the job listing.

    Tip Number 4

    Research DAC Beachcroft's culture and values, particularly their commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart from other candidates.

    We think you need these skills to ace Case Administrator - Motor Injury

    Attention to Detail
    Organisational Skills
    Time Management
    Communication Skills
    Customer Service Skills
    IT Literacy
    Ability to Work Independently
    Team Collaboration
    Decision-Making Skills
    Adaptability
    Experience with Case Management Systems
    Basic Legal Knowledge
    Proactive Problem-Solving
    Ability to Meet Deadlines

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or any legal environment. Emphasise skills like organisation, attention to detail, and communication, which are crucial for the Case Administrator role.

    Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of DAC Beachcroft's culture and values that resonate with you, and explain how your background aligns with their needs.

    Highlight Relevant Skills: In your application, clearly outline your IT literacy and any experience with file management or finance systems. If you have experience managing workloads under pressure, be sure to include that as well.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this position.

    How to prepare for a job interview at DAC Beachcroft Dublin

    Understand the Role

    Make sure you thoroughly read the job description for the Case Administrator position. Familiarise yourself with the responsibilities and requirements, especially around managing claims and liaising with various parties. This will help you tailor your answers to demonstrate how your skills align with what DAC Beachcroft is looking for.

    Showcase Your Organisational Skills

    As a Case Administrator, you'll need to manage a constantly changing workload. Be prepared to discuss specific examples from your past experiences where you've successfully prioritised tasks and met deadlines. Highlighting your organisational skills will show that you're ready for the demands of the role.

    Demonstrate Teamwork

    DAC Beachcroft values cooperative team players. Be ready to share instances where you've worked effectively within a team, especially in high-pressure situations. Emphasising your ability to collaborate and support colleagues will resonate well with their cultural principles.

    Prepare Questions

    At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the hybrid working model, or opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Case Administrator - Motor Injury
    DAC Beachcroft Dublin
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